Enforcement Patroller (Full-time / Permanent)

We are seeking a reliable and detail-oriented Parking Enforcement Patroller to join our team. In this role, you will be responsible for monitoring parking areas, ensuring compliance with parking regulations, and maintaining a safe, organized environment for all visitors and tenants.

The ideal candidate is observant, customer-focused, and confident in handling a variety of situations with professionalism and discretion.

At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s number one parking operator, we oversee more than 1,300 locations nationwide, providing best-in-class services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

Schedule

• Monday to Friday 7:00 AM to 5:00 PM
• Daily hours may change based on operational needs

Responsibilities

• Patrol an assigned area by vehicle
• Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system)
• Identify vehicles in violation of parking codes
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles
• Observe and report hazardous conditions such as replacement of unsafe signage within lot, etc.
• Prepare and maintain required records, records of parking enforcement, operational records and records of quoted quotations
• Maintain assigned equipment and supplies such as hand-held computers, quote book, etc.
• Provide information to the public regarding parking regulations and facilities
• Inform the public about policies, services or procedures
• Identify stolen, and counterfeit parking permits
• Duties as assigned by manager

Qualifications

• Valid full provincial drivers license and a clean driving record
• Fully bilingual in English and French
• Must be able to pass a police background check
• Confidence in problem solving and ability to manage stressful situations
• Ability to clearly and accurately communicate both written and verbally
• Ability to work efficiently under pressure in a fast-paced environment
• Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features

Assets

• Enthusiasm for on-going learning, coaching, and training
• Results-oriented individual with a concern for accuracy and customer relations
• Exceptional time management and organizational capabilities
• Flexible schedule and ability to work evenings and weekends if necessary

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