Please see Special Instructions for more details.

Job Information Questionnaire (JIQ) under review

Posting Details

Position Information

Position Title

WIL Administrative Officer (2 positions)

Position Summary

The WIL Administrative Officer plays a vital role in supporting the success of student Work-Integrated Learning (WIL) experiences across multiple schools and programs. As a key member of the WIL team, the position collaborates closely with the Placement Coordinator (PC) and liaises with WIL Partner(s) to gather and secure placements, coordinate the administration of WIL Partner Agreements (WILPAs), maintain accurate records, ensure compliance with institutional policies, and manage partner expectations.

By managing non-academic requirements, supporting placement systems and processes, and tracking student progress, the WIL Administrative Officer enables students to meet partner expectations and institutional standards. The role ensures that every placement is ethically managed, policy compliant, and aligned with the unique needs of each program and WIL Partner.

The WIL Administrative Officer brings clarity, consistency, and operational excellence to the placement process, ensuring that students, faculty, and partners are informed, prepared, and connected throughout the WIL journey.

Position Responsibilities

Work Integrated Learning (WIL) Experience Facilitation:

• Administer WIL/practicum experiences for assigned programs and courses, ensuring alignment with program objectives and policy-compliant execution.
• Initiate, verify, and maintain contractual agreements with WIL Partners (e.g., WILPA, MOU).
• Collaborate with the Placement Coordinator on planning, communication, and execution of placement cycles, and participate in internal and external meetings (e.g. orientations, cohort meetings, partner meetings) to provide updates to team and department as required.
• Review and monitor placement requests, (student eligibility, site suitability, placement history follow-ups, and replacements etc).
• Reconcile and maintain accurate records of placement details, agency communications, and student enrollment, ensuring information is up to date across relevant systems.
• Coordinates and administers external system training and access requests (ie. Connect Care) required for placements, including tracking, verification, and reconciliation of learner information, and escalates exceptions to the Placement Coordinator. Regarding Connect Care, communicates with students and instructors to review prior training history and determine required training for their current placement roles. ie. Connect Care training and access requests.

Placement Requirements & Compliance Tracking:

• Maintain a thorough understanding of, and validate, track, and verify student non-academic requirements by program.
• Ensure students (and instructors, where applicable) meet WIL Partner / agency non-academic practicum requirements prior to placement attendance.
• Pre-screen Police Information Checks (PICs) and Vulnerable Sector Checks (VSC) to verify eligibility, in accordance with policy and process.
• Escalate non-compliance or eligibility issues to Placement Coordinator in alignment with RDP policies and processes.
• Maintain accurate records within placement systems (e.g., MyExperience-WIL Portal, HSPnet) or other approved systems).
• Coordinate interviews between students and WIL Partners as required.
• Collaborate with Health, Safety & Wellness and Occupational Health nurses regarding communication for student immunization requirements, what tests are needed, for those non-immunized results of outbreaks.
• Participate in developing and ensure the secure coordination, distribution, and user compliance related to Photo ID badges and security access cards, where required.

Administrative Support:

• Provide general administrative support (reception, meeting logistics, room bookings, document updates) to team and department, when needed.
• Maintain department inbox and respond to internal/external inquiries.
• Maintain procedures manuals, templates, and handbooks.
• Take meeting notes/minutes and disseminate information.
• Refer students to appropriate support resources (mental health, international, accommodations, careers).

Continuous Growth and Acquisition of New Skills:

• Actively participates in training needed for role and professional development activities as they become available.

• Seeks learning opportunities from other staff in the Division of Student Experience to increase knowledge of divisional services.

• Actively acquires knowledge and regularly familiarizes self with policy and procedure to meet user needs.

• Provide cross-coverage to other positions within the Placement teams or CEED department and participate in special projects as needed.

Required Qualifications

• Two (2) years of post-secondary training, completion of a community Polytechnic certificate including trades apprenticeships or equivalent, in Administrative Professional, Business Administration or related programs

• 2 to 3 years experience (areas may include Business Administration, Administrative Assistant, customer service, human resource management) supporting clientele, problem solving, assisting in questions and concerns

Preferred Qualifications

• Strong analytical skills and keen attention to detail, including the ability to collect, reconcile, and interpret data from multiple sources.

• Creative thinker with proven problem-solving capabilities.

• Sound judgment and discernment—knowing when to take initiative and when to escalate issues appropriately.

• Excellent written and verbal communication skills.

• Strong customer service orientation, building and maintaining effective relationships with students, internal and external stakeholders.

• Ability to work collaboratively in a team environment.

• Ability to work under pressure, manage competing priorities, and handle multiple tasks efficiently.

• Demonstrated proficiency and ability to learn different software including Microsoft Office Suite (Outlook, Word, Excel, SharePoint).

• Familiarity with post-secondary education programs and institutional operations, including Work Integrated Learning is an asset

Salary or Hourly?

Hourly

Salary

$28.81/hr

Benefits and Compensation Information

Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.

• Eligibility to access the above-mentioned benefits dependent upon the AUPE Collective Agreement and related RDP policies.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic(RDP) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community**.**

Posting Detail Information

Competition Number

2026-A-059

Employment Type

Permanent Full-Time

Number of Vacancies

2

Desired Start Date

07/02/2026

Position End Date (if term-certain)

FTE

1.0

Hours of Work

Mondays-Fridays, between 8.30 AM to 4.30 PM

Open Date

04/20/2026

Close Date

04/26/2026

Open Until Filled

No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

At RDP, we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Peopleandculture@rdpolytech.ca.

Special Instructions to Applicants

Job Information Questionnaire (JIQ) under review

Required Documents

• Cover Letter

• Resume

Optional Documents