Manager, Customer Relations Management Jobs in Saskatoon, SK
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Saskatoon, SK
Accounting Clerk III- A/R
Accounting Clerk III- A/R
Manager, Network Circuit Management
Manager, Network Circuit Management
HR Generalist
HR Generalist
Construction Project Manager
Construction Project Manager
Supervisor – Department Manager – East
Supervisor – Department Manager – East
Senior Project Manager
Senior Project Manager
Food-Beverage Supervisor- 1FT 6month Term
Food-Beverage Supervisor- 1FT 6month Term
GARAGE - Store Manager - Cornwall Centre
GARAGE - Store Manager - Cornwall Centre
DYNAMITE - Store Manager - Cornwall Centre
DYNAMITE - Store Manager - Cornwall Centre
Indigenous Relations Coordinator
Indigenous Relations Coordinator
Assistant Manager - Preston Crossing
Assistant Manager - Preston Crossing
Manager, Project Delivery
Manager, Project Delivery
Pharmacy Assistant (Part-Time)
Pharmacy Assistant (Part-Time)
DYNAMITE - Sales Associate PT - Cornwall Centre
DYNAMITE - Sales Associate PT - Cornwall Centre
Grants Clerk
Grants Clerk
Project Manager, Engineering
Project Manager, Engineering
Coordinator, Recruitment Operations
Coordinator, Recruitment Operations
iGaming Growth & Product Manager - 1 FT
iGaming Growth & Product Manager - 1 FT
Camp Manager - REQ103
Camp Manager - REQ103
Assistant Store Manager
Assistant Store Manager
About the role
Under the direction of the Accounting Manager, the Accounting Clerk III – Accounts Receivable is responsible for independently managing complex A/R functions, maintaining accurate customer accounts, and supporting continuous improvement of accounts receivable processes. This role requires advanced knowledge of A/R practices, strong analytical skills, and the ability to resolve discrepancies and customer issues with minimal supervision.
Key Responsibilities & Accountabilities
Accounts Receivable Processing
- Independently process and post customer payments (cheques, credit cards, EFTs) into the A/R system
- Create, issue, and reconcile customer invoices and statements
- Manage customer account setup, maintenance, and documentation
- Transfer orders into billing and ensure accurate and timely invoicing
- Record and track billing and A/R statistics
Credit & Risk Management
- Assess customer credit risk and recommend or set credit limits
- Complete and review credit references and documentation
- Secure and manage confidential credit card and customer financial information
- Override credit holds when appropriate and authorized
A/R Aging & Collections
- Monitor A/R aging reports and proactively follow up on past-due accounts
- Communicate with customers regarding outstanding balances and resolve payment issues
- Investigate, document, and report discrepancies in customer invoices or payments
- Escalate high-risk or long-outstanding accounts as required
Reconciliation & Accuracy
- Review invoices, postings, and documentation for accuracy and compliance
- Maintain organized and complete backup documentation
- Assist with bank statement and payment reconciliations as assigned
Reporting & Collaboration
- Generate and assist with A/R and financial reports for management
- Work closely with A/R Supervisor, Billing & Administration Clerks, Dispatch, Sales, and Operations to resolve billing issues
- Provide guidance and informal mentoring to junior accounting clerks as required
Process Improvement & Compliance
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Evaluate, test, and support improvements to A/R processes and procedures
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Ensure compliance with federal, provincial, and company policies and regulations
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Assist with cross-functional accounting tasks as needed (e.g., payroll or deductions support)
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Completion of post-secondary education in Accounting, Finance, or a related field preferred
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Minimum 3–5 years of progressive accounts receivable or accounting experience
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Strong understanding of A/R systems, credit management, and collections
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High attention to detail with strong organizational and time-management skills
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Ability to handle sensitive and confidential information with professionalism
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Strong communication skills and customer service focus
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Advanced proficiency with accounting software and Microsoft Excel
Core Competencies
- Accuracy & attention to detail
- Independent problem-solving
- Professional judgment
- Customer communication
- Process improvement mindset
- Collaboration and mentorship
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About Q-Line Trucking
With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Leading the industry in transportation solutions, we are qualified to provide our customers with professional, strategic and high quality service. We pride ourselves on our excellent customer service, dedication to safety, and high ethical standards.