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Service Advisor Supervisor
Service Advisor Supervisor
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Service Advisor Supervisor
Top Benefits
About the role
Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!!
Job summary
The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers" needs and expectations regarding auto service maintenance and repairs.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that"s involved in the community
- Working for a locally owned business
- And much more!!
Responsibilities:
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Offer professional and knowledgeable advice to build customer trust and loyalty.
- Listen actively to identify customer's concerns and problems with regards to repair and maintenance of their vehicle.
- Prepare work orders and review the estimated costs with the customers.
- Manage customers" expectations of when their vehicle will be ready.
- Act as a liaison between customers and Service Centre employees.
- Schedule service appointments.
- Ensure compliance with Health and Safety regulations.
Requirements / Skills
- Knowledge of automotive mechanic
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Strong communication and interpersonal skills
- Strong computer skills
- Ability to plan, organize, delegate and follow-up on daily tasks
- Valid driver"s licence for province of employment
- Good working knowledge of COSTAR for a minimum of 3 years
- Experience in the role of Service Advisor Supervisor at Canadian Tire for a minimum of 5 years
Salary: $33.60 Per Hour
**Vacancy Type:**New
Job Type:
fulltime
High-School or Equivalent
Not the right fit? Search for Service Advisor Supervisor jobs in Yorkton, SK
About Canadian Tire Corporation, Ltd.
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast.
We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway.
CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities.
For more information, visit corp.canadiantire.ca.