Summit Motors is seeking a reliable and professional Front Desk Receptionist to join our team. This role is the first point of contact for our customers and plays a key role in keeping our daily operations running smoothly.

This position is primarily responsible for managing a high-volume switchboard, while also supporting administrative functions across multiple departments.

Why Join Summit Motors?

• Paid time off

• Competitive pay

• Group Retirement Plan

• Excellent benefits - health and dental

• Stable schedule M-F 8-5

Key Responsibilities

Front Desk & Customer Service

• Answer and manage all incoming telephone calls in a professional, friendly, and efficient manner

• Take accurate, detailed messages and ensure prompt delivery to the appropriate staff member

• Direct customer inquiries to the appropriate department or individual

• Provide a positive first impression for all customers and visitors

Administrative Support

• Provide administrative assistance to various departments as required

• Type and prepare documents, correspondence, and forms

• Assist with spreadsheet work and basic data entry

• Retrieve and distribute emails from the general company inbox

Office Operations

• Prepare outgoing mail and manage postage machine

• Mail monthly statements

• Maintain filing systems, including parts, service, and warranty invoices

• Operate and maintain office equipment (computers, copiers, fax machines)

Accounts & Systems Support

• Process customer payments (cash, credit card, and cheque)

• Use internal systems (e.g. DSI) to locate customer accounts, print invoices, and access statements

General Office & Facility Support

• Order and maintain office and coffee room supplies

• Ensure common areas (front desk, counters, coffee areas) are clean and well-maintained

• Prepare fresh coffee and maintain a welcoming front office environment

What We're Looking For

• Strong communication and customer service skills
• Ability to handle a high volume of phone calls efficiently
• Highly organized with strong attention to detail
• Comfortable using computers and learning new systems
• Able to multitask and support multiple departments