Maintenance Supervisor

Calgary

Overview

Reporting to the Facilities Manager, the Maintenance Supervisor is responsible for implementing and overseeing maintenance programs and initiatives to ensure a safe, efficient, and secure environment for Silvera’s Communities, residents, staff, and visitors. This position effectively manages an assigned General Maintenance Person (GMP) team that is responsible for the overall maintenance, servicing and repairs required to ensure Silvera’s Independent and Supportive Living Communities, including equipment, furnishings, fixtures and the surrounding grounds are in excellent condition.

Responsibilities

Oversee the routine, preventative, after hour and emergency maintenance of an assigned Communities portfolio (Independent and Supportive Living Communities)

Apply leadership principles and knowledge of maintenance processes, procedures and best practices to ensure that the assigned GMP team meets or exceeds Silvera’s quality standards and KPIs/KPMs

Drive GMP and vendor compliance with all regulatory, occupational health and safety and organizational requirements as they pertain to maintenance duties

Leverage expertise to support Facilities Manager with continuous improvement efforts and revisions to maintenance programs, initiatives and budgets

Collaborate with Maintenance Capital Projects Advisor and serve as Project Manager for routine maintenance projects (define and manage scope of work, budgets and timelines)

Coordinate with Procurement Advisor to ensure proper inventory, asset and warranty management

Create and authorize purchase orders in accordance with Silvera’s signing authority matrix

Support site GMPs and serve as a point of escalation for unresolved maintenance issues and after hour support for on-call GMPs

Establish and revise GMPs’ work routes and reassign work orders as required to maintain an even workload and uphold timely completion of tasks

Communicate with cross-departmental staff and residents on outstanding work orders as required

Performs site visits and site inspections at regular intervals

Conduct GMP yearly reviews and oversee performance management

Participate in the regular evaluation of vendor performance with the Facility Manager and Maintenance Team

Provide reporting to Facilities Manager on maintenance KPIs/KPMs and processes

Provide Capital Development Team with technical expertise, maintenance requirements and feedback for the commissioning of new Silvera communities

Collaborate with Facilities Manager, Maintenance Team and Learning and Development to evaluate, revise, and implement onboarding processes, training procedures and mentoring programs for GMPs to ensure continued effectiveness and relevancy

Alternate the chairing of regularly scheduled general maintenance meetings with Maintenance Supervisor counterpart

Promote team environment and conduct teambuilding activities

Maintain ongoing communication and a strong working relationship with Silvera colleagues and management team

Actively participate in other relevant departmental duties

Qualifications

Technical trade and/or its equivalent with a minimum combination of 5+ years of maintenance or building trades experience

3-5 years of experience supervising a team (preferably in a maintenance department)

Building Operator A or B and/or Class 4 or 5 Boilers certificate (or be willing to obtain)

Supervisory courses or certificate an asset

Extensive knowledge of building operating systems such as boilers, HVAC, Life Safety Systems and the building trades

Strong computer literacy, including Microsoft Office Suite (Word, Excel, Outlook) and Maintenance IT Systems (CMMS)

Familiarity with HVAC Controls and BMS systems for buildings of varying ages

Ability to read and comprehend blueprints and or technical drawings an asset

Excellent planning, organizational and communication skills with the ability to develop strong working relationships with internal and external stakeholders

Employment Level

Full-time

Work Conditions

Responding to emergency situations, rotational after hour support to On-Call GMP and carrying a cellular phone will be required

Regular travel to Community sites within Calgary will be required

Working under somewhat stressful situations may be required

Heavy lifting may be required

Working outdoors in inclement weather may be required

Salaried position, 80 hours bi-weekly . Monday to Friday with the ability to work different schedules if need be.

*Please ensure that all pop-up blockers are turned off when submitting your application.*