The hourly wage rate for this position is $22. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Job Summary

The Bookings Specialist delivers a high level of hospitality and guest-facing service within a corporate conferencing environment. This role is responsible for welcoming guests, coordinating meeting room bookings, and supporting the smooth execution of daily events.

Working closely with internal teams, the Bookings Specialistensures a professional and seamless experience for guests and event organizers while managing reservations, responding to inquiries, and supporting basic administrative and billing processes.

Responsibilities

• Welcome guests and provide a professional, friendly first point of contact
• Assist with general inquiries, directions, and meeting support
• Maintain a polished and organized reception and event environment
• Manage meeting room bookings and maintain accurate event details
• Coordinate with internal teams to ensure spaces are prepared and ready
• Communicate with organizers to confirm event logistics as needed
• Maintain basic billing and event records, including cancellations and updates
• Assist with invoice inquiries and provide general cost information when required
• Support administrative tracking and documentation related to bookings
• Work collaboratively with team members to support daily operations
• Assist during high-volume periods to ensure consistent service levels
• Contribute to a professional and team-oriented work environment

Qualifications

• Previous experience in hospitality, reception, or customer service preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Comfortable working in a fast-paced, client-facing environment
• Proficiency in Microsoft Office (Outlook, Excel)
• Experience with booking systems is an asset