Position Summary - The Reservations Agent is responsible to assist guests with planning and booking reservations for the timeshare location. This position will provide support to the Front Desk operations as needed.

Pay for this position is: $20.00 per hour.

Major Duties & Responsibilities:

• Answer all incoming calls with courtesy and ensure efficient resolution of all guest inquiries

• Make room reservations and answer quest inquiries

• Input reservations into PMS system

• Learn and become a master of the property PMS system

• Understand all rooms types and what each room has to offer including the views

• Fully understand the Resort property in order to recommend activities

• Co-operate and accept other assignments as and when required.

Minimum Qualifications & Skills:

• Excellent written and verbal skills.

• Basic computer proficiency.

• Data entry experience.

• Working knowledge of office equipment such as copier, printer, and scanner.