At Brightwater, we believe the experience starts with our people. We’re looking for someone organized, dependable, and people-focused to join our team in a dual role supporting both scheduling and community operations.

Position Summary

This role supports day-to-day community operations by assisting with scheduling for Health Services and handling key administrative and payroll-related tasks. You’ll work closely with the Health Services Director and leadership team to help keep things running smoothly for both employees and residents.

What You’ll Do

Scheduling & Health Services Support

• Build and maintain schedules for Health Services staff (RAs, Nurses, Med Techs)
• Coordinate and track PTO requests to ensure proper coverage
• Support nursing staff with day-to-day administrative needs
• Coordinate education and training opportunities for Health Services team members
• Assist with planning and organizing Health Services-related events

Payroll & Onboarding Support

• Assist new hires with timeclock setup
• Support payroll processing tasks as assigned
• Distribute paychecks after leadership review
• Help coordinate Welcome Week orientations for new team members

Administrative & Community Support

• Maintain accurate and confidential employee and resident information
• Submit required documentation to the Home Office on time
• Order and manage supplies, business cards, name tags, and resident door plates
• Support accounts receivable with miscellaneous adjustments
• Provide general administrative support across departments as needed

What We’re Looking For

• Strong communication skills, both written and verbal
• Highly organized with the ability to manage multiple priorities
• Comfortable working with schedules, deadlines, and changing needs
• Professional, dependable, and team-oriented
• Ability to handle confidential information with discretion

Requirements

• CPR and First Aid certification (or ability to obtain)
• Any certifications required by state or provincial regulations

What It’s Like to Work Here

• You’ll be part of a team that values Integrity, Admiration, Teamwork, and Regeneration
• You’ll play a key role in supporting both staff and residents
• You’ll work in an environment where relationships and daily interactions matter

Additional Expectations

• Follow all community policies and procedures
• Maintain a professional appearance and demeanor
• Provide excellent customer service and support resident advocacy
• Work collaboratively and represent Brightwater in a positive way
• Participate in required training and education

Equal Opportunity Employer

Brightwater Senior Living is committed to creating a respectful and inclusive workplace. Employment decisions are based on qualifications, merit, and business needs. We do not tolerate discrimination or harassment of any kind.