Josh Ramberan

Media production and technical support professional with hands-on experience supporting live events, audiovisual production, event equipment, video workflows, and technology-focused customer service. Experienced troubleshooting customer needs, supporting on-site event operations, managing media assets, and developing video content using Adobe Premiere and After Effects. Strong communicator who works effectively with clients and cross-functional teams, adapts to changing requirements, and approaches technical problems with resourcefulness and attention to detail. Involved in media for 6+ years with a Bachelor's degree in Radio & Television from RTA School of Media.

• Adobe Photoshop
• Customer support
• Documentation
• issue resolution
• Microsoft Excel
• Microsoft Office
• Gestion du temps
• Troubleshooting

1. Account Manager

   Yep Ads

   févr. 2026 to Aujourd’hui

   Markham, ON

   • Support North American operations by managing partner relationships, responding to account needs, and coordinating solutions with internal teams. • Support video and motion design projects by organizing creative assets using standardized file naming conventions and media management best practices. • Assist in developing animation frameworks in Adobe After Effects and edit event footage into engaging social media montage videos using Adobe Premiere Pro. • Monitor campaign and operational data using Excel and internal dashboards to identify issues and optimization opportunities.

2. Promotions Representative

   Rogers Communications

   janv. 2026 to Aujourd’hui

   Toronto, ON

   • Execute live station events and client promotions, including setup and operation of signage, event equipment, and branded vehicles. • Provide on-site support to clients, partners, listeners, and event attendees while responding to changing event requirements. • Maintain promotional equipment, signage, inventory, and vehicles to ensure equipment is organized and ready for deployment. • Provide post-event feedback and documentation to project leads to support continuous improvement.

3. Sales Associate - Mobile & Smart Living

   Best Buy

   oct. 2025 to févr. 2026

   Toronto, ON

   • Provide customer-focused technical guidance on mobile devices, smart-home technology, consumer electronics, and service plans. • Listen to customer needs, diagnose issues, explain technical solutions, and recommend appropriate products or configurations. • Translate technical product information into clear, accessible recommendations for customers with varying levels of technical knowledge.

4. Assistant Language Teacher

   JET Programme

   août 2022 to juill. 2025

   Ibaraki, Japan

   • Served as a liaison between international organizations, students, and local staff, developing strong communication and stakeholder-management skills. • Co-facilitated international esports programs involving multiple organizations and participants. • Planned and delivered programs independently while adapting to changing requirements and limited information.

5. Marketing / Production Intern

   Maelstrom Entertainment (Waveform)

   févr. 2022 to avr. 2022

   Mississauga, ON

   • Assisted in the setup, broadcast, and teardown of the 2022 Red Bull "Rise 'till Dawn" Valorant Tournament. • Conducted market research to analyze trends and competitive landscapes, providing actionable insights to the CMO. • Learned valuable insights in creating a professional marketing plans for clients through discussion and reviewing previous pitch slides

6. PA, Photographer & BTS Cinematographer

   Red Bull Basement National Summit

   oct. 2021 to oct. 2021

   Toronto, ON

   • Helped with setup and tear down of the production. • Worked behind the scenes to shoot photography before, during, and after the live broadcast of Red Bull Basement National Summit. • Imported and edited photographs in Adobe Photoshop using Camera Raw, Image Size, and High Pass filter tools before exporting final images. • Shot behind-the-scenes footage of the live event to help document the production. • Imported, trimmed, and assembled footage in Adobe Premiere as a post-production reflection, developing video editing and cinematography skills.

7. Photographer & Production Assistant

   Freelance / Self-Employed

   oct. 2021 to oct. 2021

   Toronto, ON

   • Captured event photography for the Red Bull Basement Summit before, during, and after the event. • Assisted with the setup and teardown of production equipment, supporting an efficient live-event workflow. • Worked alongside production personnel to maintain organized equipment and smooth event operations. • Edited event photography using Adobe Photoshop and Camera Raw.

8. Camera Operator

   RAMS Athletics Live

   janv. 2019 to janv. 2019

   Toronto, ON

   • Captured and recorded visual feed in both a tripod and shoulder position for Ryerson’s varsity Basketball Team game.

9. Audio Assistant

   RAMS Athletics Live

   janv. 2019 to janv. 2019

   Toronto, ON

   • Worked closely with the audio lead to set up, run input volume tests and queue audio material (i.e. music) at the request of the producer during the live production

10. Audio/Visual Coordinator

    Bridlegrove Bible Chapel

    sept. 2015 to juill. 2022

    Toronto, ON

    • Supported audiovisual operations for live events and services using audio, video, and presentation equipment. • Assisted with live production workflows, equipment operation, and technical coordination. • Worked independently to identify and resolve production issues during live environments. • Installed, set up, and maintained A/V systems and livestreams for weekly programs. • Provided remote tech support for community members, including guiding elderly users to install and use Zoom.

1. Toronto Metropolitan University

   Bachelor of Arts (BA), Media Production

   Toronto, ON

   2022

   Faculty: The Creative School / RTA School of Media Minor: Marketing Graduated with Honours Relevant Coursework & Formal Training Production: Introduction to Multi-Camera • Intermediate Single Camera • Creative Process • Media Writing Audio: Intermediate Audio • Audio Post Production & Design Post-Production & Visual: Editing Specialty • Motion Graphics Digital Media: Social Media • Web Design Design: Design & Layout Marketing: Principles of Marketing • Effective Persuasion • Understanding Consumers and New Media • Innovations in Marketing • Metrics & Analysis • International Sports Marketing

• Standard First Aid BLS (HCP) CPR + AED

• Google Digital Marketing & E-commerce Certificate

• Ross Switcher Certification — Yellow Belt

• anglaisCourant
• françaisNotions de base