Bilingual Customer Service Center Representative (English & French)

Job Description Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career? As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career. The Role: As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions. What this role brings to you: The possibility of being part of a dynamic team and culture The opportunity to have a rewarding career with various prospects for career advancement across different functions and teams A great benefit package for full-time colleagues (including medical, vision and dental) Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perkopolis. A free 24/7 Employee Assistance Program available to you and your family. An amazing colleague discount on all JYSK products What you bring to the role: Able to maintain a positive attitude while working under pressure Strong problem-solving abilities At least one year of experience in a customer service environment High school diploma or equivalent Compensation: The hourly wage for this position is $20.00 to $21.00 per hour. If this sounds like an opportunity for you, come join JYSK and experience it for yourself! JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. JYSK is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at JYSK. We thank all applicants for their interest in a career at JYSK; however, only those candidates who are selected for an interview will be contacted.

Provide excellent service to customers by assisting with sales, in-store pickups, and returns. Address customer issues and provide timely and appropriate solutions.

Candidates must have at least one year of customer service experience and a high school diploma or equivalent. Ability to maintain a positive attitude under pressure and strong problem-solving skills are required.

• Medical Insurance • Vision Insurance • Dental Insurance • Retail Discounts • Employee Assistance Program • Employee Discount

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• VenteSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingualism
• English Proficiency
• French Proficiency
• Customer Service
• Problem Solving
• Sales
• Conflict Resolution

• Customer Service & Support
• Retail
• Sales

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

13 févr. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Québec, Quebec, Canada

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte