Bilingual Customer Service Representative

Customer Service Bilingual (English/French) Permanent Position – Onsite Monday – Friday Located in Milton, ON Hourly pay ranges from $35.00 to $40.00 per hour Significant growth and earning potential! Our customer located in Milton, Ontario, is looking for Bilingual (English/French) Customer Service Representatives who are fluent in both verbal and written forms, to join their team on a permanent basis. Responsibilities: Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! They will equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend the company's best solutions. Help customers navigate the company's website and online ordering. Qualifications: High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Exceptional attention to detail and accuracy. Ability to work independently in a team. A team player who collaborates well with others. Prior customer service experience is a plus, but if you are eager to learn, they provide excellent training! Perks: Excellent hourly pay rate ranges from $35.00 – $40.00 per hour. Annual performance bonus Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further — apply today! Why Kelly® As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary and non-traditional workstyles because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer, committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process, as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

The representative will process customer orders, handle account inquiries, and provide product recommendations using company technology. They are responsible for building business relationships via phone, email, and chat while helping customers navigate the online ordering system.

Candidates must be fluent in both English and French (verbal and written) and possess a high school diploma, though a bachelor's degree is preferred. Strong communication and problem-solving skills are required, and while prior experience is a plus, training is provided.

• Annual performance bonus • Company-paid extended health coverage • RRSP with 6% employer match • Multiple bonus programs • Paid holidays • Paid time off • Tuition Assistance Program

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingualism (English/French)
• Customer Service
• Order Processing
• Problem-solving
• Communication Skills
• Attention to detail
• Relationship Building
• Account Management

• Customer Service & Support
• Manufacturing

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

19 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte