Collections Specialist

Kelly Services' dynamic customer in Mississauga, ON, is looking for a permanent Collections Specialist who can work onsite Monday to Friday. Primary Duties Recovery Action on delinquent Accounts, including contact with debtors, discussing repayment and guiding where necessary with a view to achieving recovery of the account. Ability to perform skip tracing and attention to detail in determining avenues for debt recovery. Maintaining account history on the internal collections system Ensuring adherence to client directives Ensuring the achievement of various client centered and company targets. Determining whether customer files are actionable via legal remedies and preparing support for same Qualifications And Skills Minimum requirement of a high school diploma A college diploma in Paralegal Studies would be an asset At least three (3) years collections experience Familiarity with standard collection industry software Ability to adapt easily to custom built collection software Strong Verbal and Written Communication skills Excellent Organizational skills Computer literacy, including Microsoft Office Ability to work with a team Perks $43k - $45k Salary plus uncapped commission Health & Dental Benefits Great opportunity to develop and grow Why Kelly®? As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location and job type. Kelly offers eligible employees a group benefit program that includes extended healthcare (drug plan, professional and medical services), dental, life, and emergency travel assistance. In addition, employees are entitled to holiday and vacation pay in accordance with provincial labour law. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community in Canada. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

The role involves recovering delinquent accounts by contacting debtors and guiding repayment processes. Responsibilities include performing skip tracing, maintaining account history, and preparing files for legal remedies.

Candidates must have a high school diploma and at least three years of collections experience. Proficiency in collection industry software and strong communication skills are required.

• Health Benefits • Dental Benefits • Uncapped Commission • Holiday Pay • Vacation Pay

• Travail d’équipeSouhaitée
• written communicationSouhaitée
• Microsoft OfficeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Debt Recovery
• Skip Tracing
• Collections Software
• Microsoft Office
• Verbal Communication
• Written Communication
• Organizational Skills
• Account History Maintenance
• Legal Remedy Preparation
• Teamwork

• Finance & Accounting
• Customer Service & Support
• Legal
• Administrative

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

5 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level