office assistant

*Job Title:* Office Assistant (Part-Time) *Location:* Langley, BC (*On-Site Only*) *Job Type:* Part-Time, Permanent *Hours:* Thursdays & Fridays, 7:30 AM ? 4:00 PM (plus occasional coverage for vacation leave) *About KSM Stainless Steel Fabricators* Established in 1977, KSM Stainless Steel Fabricators Ltd. is a trusted custom metal manufacturing facility in Langley, BC. Specializing in high-precision stainless steel fabrication, architectural metalwork, commercial equipment, and custom sheet metal processing, we pride ourselves on exceptional craftsmanship, modern technology, and long-standing client relationships across the Lower Mainland. *Position Overview* We are looking for a reliable, organized *Office Assistant* to join our team on a part-time basis on-site in Langley. Working Thursdays and Fridays, with additional availability for occasional vacation coverage, you will be the main point of contact for incoming calls, handle courier shipping arrangements, and manage day-to-day administrative paperwork. Because this role involves handling physical mail, filing, local customer transactions, and supporting daily shop operations, *remote work is not possible*. *Key Responsibilities* *Administrative & Reception* * Warmly answer incoming phone calls, address client inquiries, and route calls to the appropriate team member or estimator. * Process incoming and outgoing mail, file job folders, and keep administrative records accurately organized. * Process customer credit card payments and issue sales receipts promptly. * Maintain office supplies, update tracking sheets, and assist management with general clerical support. *Courier Coordination & Logistics* * Arrange and schedule outgoing courier pickups for deliveries and outgoing packages. * Prepare, organize, and archive courier paperwork, shipping labels, and receipt records. * Liaise with courier drivers and clients to ensure smooth pickup schedules and accurate delivery details. *Must-Have Qualifications* * *Schedule Availability:* Able to reliably work Thursdays and Fridays (7:30 AM ? 4:00 PM) and provide coverage for staff vacations when scheduled in advance. * *Communication Skills:* *Strong written and verbal English communication skills are a must* for professional phone handling, client interactions, and courier coordination. * *Administrative Experience:* Proven experience handling multi-line phone systems, processing credit card transactions, and maintaining structured office filing systems. * *Courier Coordination:* Practical experience scheduling couriers and preparing standard shipping documentation. * *Computer Literacy:* Proficient in email communication, web-based courier platforms, and basic office software. *Nice-to-Have & Assets* * *Excel Skills:* Strong understanding and knowledge of *Microsoft Excel* is considered a strong asset for tracking data and maintaining administrative spreadsheets. * Previous administrative experience in a manufacturing, trades, or custom job shop office setting. * High attention to detail, proactive organizational habits, and a friendly, professional manner. *What We Offer* * Competitive hourly wage based on experience * Stable, predictable part-time schedule (Thursdays and Fridays) with opportunities for additional hours covering team vacations * Collaborative, respectful, and family-owned workplace environment *How to Apply* Please submit your resume outlining your administrative experience, phone support background, and familiarity with Excel and courier coordination. Pay: $18.25-$24.00 per hour Benefits: * Casual dress * On-site parking Language: * English (required) Location: * Langley, BC V2Y 1N2 (required) Work Location: In person