AK

Ankur Kushwaha

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Design Manager · Product Design Leader · Full-Stack Builder

Toronto, ON

HighLevel
Delhi University

À propos

Outcome-driven Product Design Leader with 11+ years across AI-first platforms, SaaS, and consumer products. Leads design for high-stakes monetization and growth initiatives, scales design systems, and aligns design vision with product strategy to deliver measurable business outcomes for millions of users. A full-stack builder (FSB) who ships production-fidelity frontends with Claude & Cursor, and a design leader who has led, hired, and mentored teams of 8+.

Compétences

  • Agile
  • Souci du détail
  • Analyse d’affaires
  • Communication
  • CSS
  • Analyse de données
  • Anglais
  • Figma
  • Git
  • GitHub
  • Google Workspace
  • HTML
  • Jira
  • Leadership
  • Microsoft Office
  • Sens de l’organisation
  • Résolution de problèmes
  • Gestion de produit
  • Travail d’équipe
  • Conception UI
  • Conception UX

Expérience

  1. Lead Product Designer

    HighLevel

    mars 2026 to Aujourd’hui

    Remote

    AI-first SaaS (Agency OS) Lead product design across Agency OS, shaping AI-first experiences that help agencies grow, monetize, and operate their businesses more effectively. • Own end-to-end design for strategic initiatives across Agency Revenue, Pricing & Billing, SaaS Enablement, Prospecting, HIPAA, and Sub-Accounts, balancing customer needs with business outcomes. • Partner with Product, Growth & Engineering to define monetization strategy across subscriptions, upgrades, feature packaging, and activation journeys that drive ARR growth and retention. • Simplify complex multi-tenant agency workflows through information architecture and scalable UX patterns, reducing friction across the platform. • Build production-fidelity frontends with Claude & Cursor using AI-assisted development, accelerating concept validation and cross-functional collaboration. • Drive experimentation through rapid prototyping and A/B testing, using customer data to improve conversion, activation, and engagement, and to evolve the design system into reusable components.

  2. Lead Product Designer

    Sprinklr

    sept. 2024 to févr. 2026

    Gurugram

    Enterprise SaaS, Sprinklr Insights Led design for Sprinklr Insights Suite, used by global enterprises including Microsoft, P&G, Samsung, Netflix, and 50%+ of the Fortune 100. • Designed GenAI-powered insights workflows that reduced manual feedback analysis by 35% and accelerated executive decision-making. • Translated complex workflows into intuitive journeys, increasing new-feature adoption by 15% during early rollout. • Drove cross-functional alignment via retrospectives, workshops, and Kanban practices, reducing turnaround time by 20%.

  3. Design Manager

    Builder.ai

    sept. 2022 to sept. 2024

    Gurugram

    AI No-Code Platform Led design for Builder.ai’s AI no-code enterprise platform, owning strategy, team delivery, and stakeholder alignment. • Managed a cross-functional design team of 8 designers, setting the design vision and quality bar that helped secure a $7.5M beta deal and validated enterprise PMF. • Drove alignment with Product and Engineering leadership on agentic AI (LLM + RAG) workflows, directing the design that automated customer journeys and boosted adoption by 68%. • Established design processes and review rituals (critiques, handoff standards, and prioritization), raising team craft and consistency while lifting customer lifetime value ~15% via an AI-powered recommendation engine.

  4. Senior Product Designer

    BlueStacks

    déc. 2019 to août 2022

    Gurugram

    Consumer Platform • Owned the web experience for 500M+ users; redesigned core flows to improve conversion by 22%. • Partnered with marketing & growth to localize web experiences, improving retention in high-growth regions. • Built web design guidelines ensuring consistency across BlueStacks 4 and BlueStacks X launches.

  5. Senior UI/UX Designer

    Oodles Technologies

    févr. 2018 to déc. 2019

    Gurugram

    SaaS Products & Web Apps • Designed B2B SaaS web and mobile applications, improving usability scores ~30%. • Collaborated with engineering and product teams to streamline workflows, cutting handoff time ~20%. • Built foundation in Figma prototyping, user flows, and agile delivery.

  6. UI Designer

    Periscope (now Quad)

    janv. 2017 to janv. 2018

    Gurugram / Faridabad

    Retail & e-commerce UI across digital campaigns.

  7. Visual & Industrial Design

    The Man Company / Yebhi.com

    janv. 2013 to janv. 2017

    Gurugram / Faridabad

    Packaging systems, high-volume e-commerce assets, and brand web layouts.

Formation

  1. Delhi University

    B.A. Humanities, Humanities

    2013 to 2016

  2. Arena Multimedia

    3D | VFX | Graphic | Web Design

    2008 to 2011

Permis et certifications

  • How to Design Experiences for AI

    Interaction Design Foundation

  • Design Thinking

    Interaction Design Foundation

  • Human-Computer Interaction

    Interaction Design Foundation

  • User Research: Methods & Best Practices

    Interaction Design Foundation

  • AI for Designers

    Interaction Design Foundation