Linux Desktop Engineer

Position: Linux Desktop Engineer Client: Private Sector Technology Company Location: Toronto (Hybrid) Duration: 6 - 12 Months initially, potential for Contract to Hire Overview Must have experience with BigFix, Zscaler and engineering depth Must-Have Skills 7+ years of Desktop Support experience in enterprise environments Strong Linux Desktop Support and Administration (Ubuntu, RHEL, CentOS, Rocky Linux) End-to-end desktop/laptop support including hardware, software, OS, and peripherals Experience with Level 2/Level 3 support and incident management Strong troubleshooting skills for Linux OS, applications, networking, VPN, and connectivity issues Experience with ServiceNow or similar ticketing systems Knowledge of Active Directory, LDAP, and user account management Shell scripting (Bash) and basic automation experience Excellent customer-facing communication skill Key Responsibilities Provide end-to-end support for Linux desktop and laptop environments. Troubleshoot and resolve complex hardware, software, operating system, and application issues. Install, configure, patch, and maintain Linux desktop operating systems and applications. Support user onboarding, workstation deployments, upgrades, and hardware refresh activities. Manage incidents, service requests, and escalations while meeting SLA requirements. Troubleshoot network, VPN, printer, authentication, and connectivity issues. Collaborate with infrastructure, network, security, and application teams to resolve technical issues. Create and maintain technical documentation and knowledge base articles. Act as a senior escalation point for desktop support-related issues and provide mentoring to junior team members #IndKyn Please note this is for a contract position with one of our clients and not a fulltime employment role with Kyndryl Canada**

Provide end-to-end support for Linux desktop and laptop environments, including installation, configuration, and patching. Resolve complex hardware, software, and connectivity issues while acting as a senior escalation point.

Requires over 7 years of enterprise desktop support experience with deep expertise in various Linux distributions and tools like BigFix and Zscaler. Proficiency in Bash scripting, ServiceNow, and network troubleshooting is essential.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• BigFix
• Zscaler
• Linux Desktop Support
• Ubuntu
• RHEL
• CentOS
• Rocky Linux
• Incident Management
• ServiceNow
• Active Directory
• LDAP
• Bash Scripting
• Automation
• VPN Troubleshooting
• Hardware Support
• Technical Documentation

Expérience minimale

5+ ans

Postuler avant le

26 août 2026