DINING ROOM SUPERVISOR

Millcroft Inn & Spa is currently seeking a Dining Room Supervisor to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. Job Title: Dining Room Supervisor Location: 55 John St, Alton, ON L7K 0C4 Property: Millcroft Inn & Spa This posting is for an existing within Lais Hotel Properties Limited. Our Dining Room Team is instrumental in our success by helping to create special and lasting memories for our Guests. In overseeing our Dining Room Team, you will enjoy working in a fast paced, Team oriented environment. Your passion for Guest service and flawless attention to detail will combine to produce a seamless event with personalized attention. *Please note this position requires full-time open availability including evening & weekends* Duties and Responsibilities: · Carry out standards and procedures · Monitor staff arrival & departure · Assist servers during peek hours · Supervise D.R. setup · Responsible for group billing · All opening and closing duties · Ability to resolve guest and team member complaints · Extensive Food and Wine Knowledge · To ensure all opening and closing procedures are carried out in accordance with the Standard Operating Procedures. · Having a thorough knowledge of Lais Hotel Properties’ products and services. · To ensure all equipment in the department is correctly used, maintained and properly stored and is always kept clean, that inventory preparation is carried out and ensuring department is running efficiently. · To be responsible for any monetary transactions during shift. · All other duties as assigned. · Inspection of Dining Room · Knowledge of daily specials · Monitor stock on daily bases · Assist with inventory control Professional Requirements: · Hotel and Restaurant Manager Course · Communication skills written and oral · Computer and monitory skills · Able to recognize and respect customer and team member confidentiality · Smart serve certificate Personal Attributes: · Exceptional high standard of hygiene · Professional attitude, flexible, dependable, team player · Must be honest Physical Requirements: · Prioritize demands of Team Members, other departments and supervisors to meet all objectives. · Balance demands of Team members in terms of hours worked versus shift priority and gratuity distribution. Questions, quoting the job title and location, may be directed to [email protected] Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Job Type: Full-time Work Location: In person

The Dining Room Supervisor is responsible for overseeing daily dining room operations, including staff management, inventory control, and ensuring high standards of guest service. They also handle monetary transactions, group billing, and resolve any guest or team member complaints.

Candidates must possess a Hotel and Restaurant Manager course certification and a valid Smart Serve certificate. Strong communication skills, professional attitude, and the ability to work full-time, including evenings and weekends, are required.

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Staff supervision
• Food and wine knowledge
• Customer service
• Inventory management
• Conflict resolution
• Billing
• Opening and closing procedures
• Communication skills
• Computer skills
• Smart serve certificate
• Hygiene standards
• Team leadership
• Attention to detail
• Stock monitoring
• Professionalism
• Customer Service
• Communication
• Confidentiality
• Standard Operating Procedure
• Inventory Control
• Restaurant Operation
• Team Oriented
• Prioritization
• Detail Oriented
• Honesty

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative
• Dining Room Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine