Receptionist

Résumé du poste

The receptionist is responsible for warmly welcoming patients, managing clinic phone lines, and ensuring the accurate maintenance of medical records. They also oversee clinic aesthetics, inventory management, and support the organization's risk management program by reporting safety concerns.

Détails du poste

See if you are our next: RECEPTIONIST | Edmonton North West Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential. Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization. A look at your benefits You are eligible to receive a quarterly bonus. You have a permanent full-time position (32-40hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed. You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day. You benefit from group insurance, telemedicine & RRSP match. You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies. Your tasks at a glance You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files. You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments. You are responsible for updating the medical records and appointments software after each patient's arrival and departure. You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed. You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks. A clear view of your assets You have excellent communication skills in English. You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills. You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset). You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision. You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team. You have an interest in the medical field and have a passion for delivering excellent customer service. You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group). Schedule: You have flexible, work availability Monday through Friday between 6:45am/7:00am - 3:15pm or when the day is finished, depending on the surgery schedule. From our point of view If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.

Ce que vous ferez

The receptionist is responsible for warmly welcoming patients, managing clinic phone lines, and ensuring the accurate maintenance of medical records. They also oversee clinic aesthetics, inventory management, and support the organization's risk management program by reporting safety concerns.

Exigences

Candidates should have experience as a receptionist, medical secretary, or administrative assistant, along with strong customer service skills. Proficiency in Microsoft 365 is required, and knowledge of EMR systems is considered an asset.

Avantages

• Quarterly bonus • Free LASIK surgery • 3 weeks of vacation • 3 sick days • 1 floater day • 1 wellness day • Group insurance • Telemedicine • RRSP match

Compétences indiquées

• Soins cliniques · Souhaitée
• Service à la clientèle · Souhaitée
• Administrative Support · Souhaitée
• Microsoft 365 · Souhaitée
• Risk Management · Souhaitée
• Saisie de données · Souhaitée
• Communication Skills · Souhaitée
• Gestion des stocks · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Patient care
• Communication skills
• Microsoft 365
• EMR systems
• Organizational skills
• Collaborative skills
• Administrative support
• Inventory management
• Data entry
• Medical records management
• Risk management
• Communication
• English Language
• Risk Management
• Strong Work Ethic
• Collaboration
• Customer Service
• Inventory Management
• Cleanliness
• Surgery
• Aesthetics
• Telehealth
• Ophthalmology
• Patient Safety
• Medical Records
• Clinic Management Systems

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks