Paralegal / Legal Assistant – No open positions at this time

Home » Careers at Rice Law » Paralegal / Legal Assistant Table of Contents Position: Paralegal / Legal Assistant Job Description We are looking for someone with a great personality, excellent phone skills, can multi-task, and learns on the fly. Can you handle pressure, can you complete tasks, do you like to return every phone call by the end of the day and empty your inbox before 5 pm (inbox zero)? Then you may be the right person for this job! We would call the position a paralegal/legal assistant, but it is so much more. You would interview new clients, ask the right questions about their case, and become the ultimate liaison between our firm and current clients. A successful candidate would be able to “own” a client’s file. We want applicants that are personable and know how to listen, being happy in life goes a long way and a willingness to work hard is what separates you from others. Responsibilities Responding efficiently and accurately to all clients Review the case with clients and understand all details Confirming or clarifying information and diffusing angry clients, as needed Maintain trust with clients through open and interactive communication Speaking to clients regarding case status at-least every other week Follow communication procedures, guidelines and policies Take the extra mile to engage clients Reviewing and ordering medical records and police reports Preparing medical chronologies Preparing and drafting a demand letter Opening and organizing files Handling any other assignments as needed Requirements High School Diploma or equivalent Bachelor’s Degree Preferred Exceptional customer service Active listening Verbal and written communication skills Customer focus and adaptability to different personality types Ability to multi-task, prioritize, and manage time effectively Proficiency with computers and strong typing skills Proficient in English Ability to ask prying questions and diffuse tense situations Job Type: Full-time Pay: $17.00 – $20.00 per hour

The role involves acting as the primary liaison between the firm and clients, including interviewing new clients and managing case files. Responsibilities also include drafting demand letters, preparing medical chronologies, and ordering police and medical records.

Candidates must have a high school diploma, though a bachelor's degree is preferred. Strong communication skills, proficiency with computers, and the ability to handle high-pressure situations are required.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Active Listening
• Verbal Communication
• Written Communication
• Multi-tasking
• Time Management
• Typing
• Conflict Resolution
• Client Liaison
• Case Management

• Legal
• Administrative
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

20 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level