Legal Aid Worker

Company Bio Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below. Primary function This position provides legal administrative support for all staff at the Refugee Law Office in Hamilton. We are seeking someone with the ability to work co-operatively as part of a team. The successful candidate will be highly organized, have strong attention to detail, and preferably have previous administrative experience in a law office. We are also seeking someone who has a demonstrated empathy towards vulnerable persons, including persons with precarious immigration status. Home position: Hamilton - Refugee Law Office Secondary Location: Toronto - Refugee Law Office Services are currently provided both virtually and on site, with minimal "on-site" supervision. Flexibility is required based on operational needs. Reporting to: Manager, Legal Services Key accountabilities Assists management and staff with intakes, summary legal advice, litigation files, and other office related tasks as required. Prepares client files using applicable client management software, including opening and closing files, distributing disclosures, docket and record keeping and reporting. Provides administrative support staff at the Refugee Law Office in Hamilton with various tasks such as drafting correspondence, arranging interpreter or doctor appointments, arranging couriers and process servers, contacting clients and service providers, etc. Prepares litigation materials under the supervision of counsel, including compiling documents using PDF software and drafting affidavits. Liaises with clients and other service providers, internal and external, including private bar counsel, court-based services, doctors and psychiatrists, as required. Additional, specific duties as outlined by RLO management. Required Skills & Experience Excellent verbal and written communication skills, research skills, and attention to detail. Ability to multi-task, to work collaboratively as part of a team, and to work well underpressure. Proven ability to learn, develop and adapt to new or modified policies and procedures in achanging environment. Intermediate to advanced skill level in Microsoft Office products such as Word, Outlook,Excel, and PDF software. Previous administrative, law clerk experience or experience in a law office an asset Experience in a client service role assisting vulnerable client groups an asset Lived experience as an immigrant and/or within immigrant and refugee communities is an asset Ability to communicate in a second language is an asset To apply submit a résumé and cover letter. In your cover letter why you are interested in the Legal Aid Worker position, and highlight relevant experience, skills, and training that make you an ideal candidate. Only those candidates selected for an interview will be notified. This position is represented by OPSEU and the employee will be governed by the provisions of the collective agreement and union dues will be deducted bi-weekly from date of hire. First Preference will be given to current members of the OPSEU District Collective Agreement. Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their résumé or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly. First time applying to a position with LAO? You will need to create a profile AND then apply for the position. Already have an Njoyn account? Just sign in and select "my jobs" to apply. Once you have successfully applied you will receive a confirmation email. Trouble applying? For telephone support please call 1-877-427-7717 or email support:candidate.njoynhelp@cgi.com. Equity Statement Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community. We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code. Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Provides legal administrative support for the Refugee Law Office, including managing client files, intakes, and drafting litigation materials. Liaises with clients, service providers, and legal counsel to facilitate access to justice.

Requires strong communication skills, proficiency in Microsoft Office and PDF software, and the ability to work with vulnerable populations. Previous experience in a law office or as a law clerk is considered an asset.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Legal Administrative Support
• Client Management Software
• PDF Software
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Drafting Correspondence
• Case Management
• Client Intake
• Research Skills
• Multi-tasking
• Collaborative Teamwork
• Communication Skills
• Attention To Detail
• Client Service

• Legal
• Administrative
• Social Services
• Government & Public Sector

Expérience minimale

0+ ans

Postuler avant le

28 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level