Solutions Engineer

About Liferaft Liferaft builds software that helps organizations find, understand, and act on potential risks from publicly available information. Our clients include corporate security teams around the world, including some of the world's leading organizations. We're a remote-first company committed to building a high-performing, values-driven team that operates with clarity, discipline, accountability, and care. Liferaft was recently acquired by global security company Securitas, expanding our ability to deliver intelligence-led security at scale. Together, our technology and security solutions help these organizations protect their people, assets, and operations, making a meaningful impact in the world we live in. About The Role Liferaft is looking for a highly skilled and visionary Solutions Engineer to play a critical role in supporting our unprecedented growth. Working closely with Account Executives and the Customer Success team, you'll build and deliver compelling, industry-relevant product demonstrations. This role can be hybrid in Halifax, NS, or fully remote within the Eastern, or Atlantic time zones in Canada. Reporting to the Director of Solutions Engineering, demonstrating our product's value proposition is the cornerstone of converting opportunities into customers. Sales communications are mainly performed via Zoom, but qualified individuals may also be expected to work with clients on-location in target markets and attend various trade shows. What You Do As a Solutions Engineer Collaborate with the sales team throughout the sales cycle to understand and articulate customer needs Build and deliver customized product demonstrations for potential clients, clearly illustrating ROI and industry expertise Scope and execute successful Proof of Concept (PoC) trials Exhibit technical platform capabilities and effectively engage with audiences, including leadership of Fortune 500 companies and C-level executives Maintain internal CRM (Salesforce) accounts Serve as a Subject Matter Expert (SME), supporting and educating clients Provide thought leadership and product knowledge to sales, marketing, client experience, and leadership teams Contribute to expanding customer and prospect databases through activities like trade shows Support the Customer Success team during trials and throughout the client's lifecycle, ensuring optimal product utilization Overall contribution to company growth and development Requirements What You Need to Get the Job Done: Experience in a product demonstration or solutions engineering role Proven track record of delivering outstanding client interactions Strong knowledge of business processes (sales, marketing, service, support) Experience in corporate security, threat analysis, or open-source intelligence is a strong asset Curious, analytical mindset, with the ability to ask the right questions to uncover the real problem behind a request Benefits Why Liferaft? At Liferaft, we believe that our people are our greatest asset. We're a collaborative, supportive team that values fresh thinking and works together to build and improve how we operate. Because of that, we put real focus on making sure our total rewards reflect the value our team brings, with ongoing reviews to keep them competitive, fair, and meaningful as the market and our company evolve. We offer our team: Competitive compensation plan Flexible PTO - Our team is encouraged to take a minimum of 15 days/year with no cap beyond Hybrid workplace with flexible working hours Health & Dental Benefits (Medavie Blue Cross) 80% employer paid benefits Orthodontic coverage for minor dependents Comprehensive mental health coverage, up to $3,000 per year, available for employees and dependents Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform $750 Yearly Lifestyle Subsidy Monthly cell phone reimbursement Monthly parking reimbursement Company-sponsored social events and team-building activities Strong culture of employee recognition Monthly peer-nominated "Cheers" awards with gift card draws Quarterly Performance Awards recognizing exceptional impact, collaboration, and innovation Diversity, Equity & Inclusion Committee Authentic, engaged team, who value work life balance We're building a company future generations can be proud of. Diversity at Liferaft means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We welcome all qualified applicants regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic. This hiring process may use AI-supported tools to assist with application screening and evaluation. This is a newly created role within the organization.

As a Solutions Engineer, you will collaborate with the sales team to understand customer needs and deliver customized product demonstrations. You will also support the Customer Success team during trials and throughout the client's lifecycle.

Candidates should have experience in a product demonstration or solutions engineering role and a proven track record of client interactions. Knowledge of business processes and experience in corporate security or threat analysis is a strong asset.

• Competitive Compensation Plan • Flexible PTO • Hybrid Workplace with Flexible Working Hours • Health & Dental Benefits • Orthodontic Coverage for Minor Dependents • Comprehensive Mental Health Coverage • Free Access to EAP • Lifestyle Subsidy • Monthly Cell Phone Reimbursement • Monthly Parking Reimbursement • Company-Sponsored Social Events • Strong Culture of Employee Recognition • Quarterly Performance Awards • Diversity, Equity & Inclusion Committee

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Solutions Engineering
• Product Demonstration
• Client Interaction
• Business Processes
• Corporate Security
• Threat Analysis
• Open-Source Intelligence
• Analytical Mindset

• Technology
• Sales
• Customer Service & Support
• Consulting
• Security & Safety

Expérience minimale

2+ ans

Postuler avant le

5 janv. 2027

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Halifax, Nova Scotia, Canada

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte