front desk agent

Job Summary Lincoln Inn Fredericton is seeking a friendly, organized, and proactive Front Desk Agent to join our team. In this vital role, you will be the first point of contact for our customers and visitors, ensuring a smooth and welcoming experience. Your enthusiasm and attention to detail will help uphold our reputation for outstanding service while managing administrative tasks efficiently. Duties and Responsibilities * Greet guests with smile and answer their questions as required. * Check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing * Compute bills and collect payments from guests * Observe and report any security or other issues to the Manager * Count and verify cash, shift activity, keys and gift certificates * Clean and tidy front desk area and lobby * Clean Breakfast room * Set up breakfast room supplies for next day * Consistent, professional and positive attitude and actions when communicating with guests and associates * Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures Work conditions and physical capabilities * should be able to work in a Fast-paced environment * Work under pressure * Give Attention to detail * Combination of sitting, standing and walking * Must be available on required evenings (minimum 4 days a week) Required skills and abilities * High school graduate or equivalent * previous customer service experience (hotel experience preferred) * Excellent written and verbal communication * Bilingual (preferred not necessary) * Available to work any day of the week including weekends, holidays and evening shifts. * Strong computer skills * Reliable * Hours of work will be from 7pm to 11pm-minimum 4 shifts a week Join us to be the friendly face that keeps our operations running smoothly! Your enthusiasm for delivering excellent customer service combined with your organizational skills will make a real difference in our team?s success. *We appreciate all the applications for the position however candidates that are currently in New Brunswick and are legally eligible to work in Canada will be considered.* Pay: From $15.90 per hour Benefits: * Casual dress * Flexible schedule * On-site parking Work Location: In person