Manager, Claims - MGA

Sr Representative, Commercial Property Claims Definity Full-time Mississauga, ON, CA 12h ago Job Description The Opportunity Experienced Property Claims Adjuster responsible for managing property claims from intake to resolution, including coverage assessment, vendor coordination, payment processing, and salvage/subrogation activities. The successful person will come with commercial property experience. What To Expect Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy Maintaining detailed file records by entering pertinent data into the appropriate systems Processing claims payments within level of authority after verifying claimant's entitlement Initiating salvage and subrogation procedures on assigned files What You Bring University degree in any discipline or a college diploma in one of the following programs: 2-year diploma from a provincially recognized and funded community college in Insurance, Law & Security, Loss Control, Business Administration or the CIP designation 5-8 year’s experience adjusting property claims Experience of commercial property claims would be an asset Licensed in New Brunswick, PEI and Newfoundland would be an asset Familiarity with Guidewire system Proficient in MS Word and Excel Bilingual capabilities (French and English) would be an asset Professional, friendly and courteous in all interactions, whether with customers or co-workers Able to perform well in a busy operation and remain calm under pressure Team player adaptable to a changing environment Strong written and verbal communication skills Salary Range: $59,300 - $109,200 About Us Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. This position is being posted to fill an existing vacancy. Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success. What’s in it for you? Hybrid work schedule for most roles Company share ownership program Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance. Pension and savings programs, with company-matched RRSP contributions Paid volunteer days and company matching on charitable donations Educational resources, tuition assistance, and paid time off to study for exams Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents Wellness and recognition programs Discounts on products and services Go ahead and expect a lot — you deserve it. It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected]. As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands. Background checks This role requires successful clearance of background checks (including criminal checks and leadership references). About The Team Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The role involves managing commercial property claims from intake to resolution, including coverage assessment and vendor coordination. Key duties include processing payments, maintaining detailed file records, and initiating salvage and subrogation procedures.

Candidates need a university degree or college diploma in a related field, or a CIP designation, with 5-8 years of property claims adjusting experience. Proficiency in Guidewire and MS Office is required, while commercial property experience and bilingualism are assets.

• Hybrid work schedule • Company share ownership program • Incentive Program • Pension and savings programs • Company-matched RRSP contributions • Paid volunteer days • Company matching on charitable donations • Educational resources • Tuition assistance • Paid time off to study for exams • Employee groups • Support for gender affirmation surgery • Access to BIPOC counsellors • Programs for working parents • Wellness and recognition programs • Discounts on products and services

• Microsoft WordSouhaitée
• Microsoft ExcelSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Property Claims Adjusting
• Commercial Property Experience
• Coverage Assessment
• Vendor Coordination
• Payment Processing
• Salvage and Subrogation
• Guidewire
• Microsoft Word
• Microsoft Excel
• Bilingual French and English
• Written Communication
• Verbal Communication

• Finance & Accounting
• Management & Leadership
• Legal
• Customer Service & Support
• Administrative

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

10 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level