Service Advisor

Position: Service Advisor Location: Mission, BC Lordco Parts LTD. is looking for a Service Advisor to join the team at our Mission shop. At our Lordco Machine Shop we build cylinder heads and engines for domestic, foreign stock and performance. If you are looking for an entry-level job that’s not behind a desk and a fun workplace with excellent benefits and support for career advancement, apply to join the Lordco team and grow with us today! Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. We have been a family owned and operated business since 1974, and we strive to keep that feeling alive with every employee. Why work for Lordco? Our employees are our family, and we want to make sure they are taken care of. We support the health and well-being of you and your family through quality programs and plans. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it: Extended Benefits for You and Your Family Health, Dental & Vision Care Insurance Life Insurance, Short-term and Long-term Disability Insurance Accidental Death & Dismemberment Disability Education and Savings Plans, RRSP matching Health and Wellness program Employee & Family Assistance Program Generous Employee Perks and Discounts Career Development Support & Promote-From-Within Culture Work Flexibility to fit your unique schedule RESPONSIBILITIES Handle incoming phone calls in a professional manner Invoice and take payment from customers using POS system Provide accurate quotes Review and explain work orders with customers Verify proper shipment of parts, stock and organizing shop Performs a variety of other duties as assigned REQUIREMENTS Knowledge in engine rebuilding or high performance parts is an asset Excellent customer service skills Able to multitask and adapt in a fast-paced environment Ability to work independently and as part of a team Strong attention to detail and highly organized with good time management and problem solving skills At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation. Wage is $20-25/hour, based on experience Apply now and join our family today!

The Service Advisor is responsible for handling customer inquiries, processing invoices via the POS system, and providing accurate quotes. They also manage work orders and ensure the shop remains organized and properly stocked.

Candidates should possess strong customer service skills and the ability to work in a fast-paced environment. Knowledge of engine rebuilding or high-performance parts is considered an asset for this role.

• Health Care • Dental Care • Vision Care • Life Insurance • Short-term Disability Insurance • Long-term Disability Insurance • Accidental Death & Dismemberment Insurance • Education Plans • Savings Plans • RRSP Matching • Health and Wellness Program • Employee & Family Assistance Program • Employee Perks • Employee Discounts

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Invoicing
• POS System
• Quoting
• Work Order Management
• Parts Shipment Verification
• Shop Organization
• Engine Rebuilding Knowledge
• High Performance Parts Knowledge
• Multitasking
• Time Management
• Problem Solving
• Communication
• Engine Reconditioning
• Professionalism
• Optometry
• Innovation
• Machining
• Detail Oriented

• Customer Service & Support
• Retail
• Trades
• Manufacturing
• Administrative
• Service Advisor
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine