Luxury Sales Associate

Lugaro is the leading diamond jewellery manufacturer & retailer in Western Canada. We are home to one of the largest selections of Rolex watches, plus an extensive selection of other fine watches including OMEGA, IWC, Tudor, and a proud partner of De Beers. We are seeking a highly motivated luxury sales associate with a passion for creating memorable experiences for our clientele to join our dynamic team in our new Oakridge Park location. Please note, we appreciate all applicants for their interest but only those selected for an interview will be contacted. Duties Engage with clients through personalized consultations to understand their luxury needs and preferences Develop and maintain a robust sales pipeline by prospecting new high-net-worth customers through outside sales efforts Conduct sales transactions with professionalism, ensuring an exceptional customer experience Utilize negotiation skills to close deals effectively while maximizing value for both the client and the company Support marketing initiatives by promoting new collections, events, and exclusive offers to clients Upsell complementary products and services to enhance customer satisfaction and increase sales volume Manage customer relationships post-sale to foster loyalty and encourage repeat business Maintain organized records of client interactions, sales activities, and follow-up schedules using CRM tools Provide bilingual support to serve our diverse clientele effectively Experience Proven experience in high-end retail sales or luxury goods industry is preferred Strong background in jewellery sales is an asset Demonstrated success in meeting or exceeding sales targets through effective negotiation and upselling techniques Excellent communication skills, including phone etiquette and interpersonal skills, essential for building rapport with clients Multilingual abilities, fluent in English Prior experience supporting customer service initiatives within a luxury or retail environment is a plus Strong organizational skills and basic computer skills Able to work flexible hours

Engage with clients through personalized consultations to understand their luxury needs and preferences. Develop and maintain a robust sales pipeline by prospecting new high-net-worth customers and conducting sales transactions with professionalism.

Proven experience in high-end retail sales or luxury goods industry is preferred, with a strong background in jewellery sales being an asset. Excellent communication skills and the ability to work flexible hours are essential for this role.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Luxury Sales
• Customer Service
• Negotiation
• Upselling
• Communication
• Interpersonal Skills
• Organizational Skills
• CRM Tools
• Bilingual Support
• Jewellery Sales
• High-End Retail Sales
• Sales Pipeline Development
• Client Engagement
• Sales Transactions
• Marketing Initiatives
• Relationship Management

• Sales
• Retail
• Customer Service & Support
• Marketing
• Hospitality

Expérience minimale

0+ ans

Postuler avant le

15 déc. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte