Lease up and Occupancy Clerk

EMPLOYMENT OPPORTUNITY Lease up and Occupancy Clerk- Full Time M’akola Housing Society - Langford, BC Position Summary M’akola’s Lease up and Occupancy Team provides centralized services to applicants, tenants, and property management staff for all aspects of applications processing, tenant selections, subsidy calculations, and maintenance requests, and will work cooperatively in a team environment to provide prompt, thorough, and accurate service. The Lease up and Occupancy Clerk is assigned work as required based on changing business needs and reports directly to the Director of Lease up and Occupancy. This position is full-time, permanent, Monday – Friday, 37.5 hours per week from 8:30 am to 4:30 pm, based out of the Admin & Finance Office in Langford. This position starts at $29.00 per hour. What We Offer Competitive wages and annual reviews Paid vacation and sick leave Additional paid time off between Christmas and New Years Municipal Pension Plan (MPP) Extended health and dental Employee Assistance Program (EAP) Health & Wellness Program includes $250/year Professional Development Program Flex Day Program Requirements 3 years of office experience and at least 1 year providing excellent customer service and detailed information to the public Post-secondary courses in office or business administration Excellent grammar, spelling, and punctuation skills Strong mathematical and analytical skills Knowledge of the Residential Tenancy Act or willingness to learn Experience using Microsoft Word, Excel, and Outlook Experience providing service in a Contact Centre environment an asset Experience working in and with the Indigenous community would be an asset Other Provide a clear Criminal Record Check prior to hiring, cost covered by MHS First Aid Level 1 certificate, cost covered by MHS WHMIS Certificate, cost covered by MHS To view the full job description and the list of responsibilities, click here. Who We Are M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living, and providing professional consulting services to other service providers. We have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status, non-status, Metis, and Inuit. Preference will be given to applicants of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code. If you have any questions regarding this position or applying for the position, please contact us at: [email protected] or 778-400-3177. We want to support all applicants during this process. MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted. Please submit your Resume and Cover Letter Closing Date: Open until filled. Only those selected for interviews will be contacted. For statistical purposes please indicate where you saw this job posting i.e. job site, email etc.

The Lease up and Occupancy Clerk provides centralized services including application processing, tenant selection, and subsidy calculations. They also manage maintenance requests and provide accurate, prompt service to applicants and tenants.

Candidates must have at least 3 years of office experience and 1 year of customer service experience. Post-secondary courses in office or business administration are required, along with strong analytical and communication skills.

• Paid vacation • Sick leave • Paid time off between Christmas and New Years • Municipal Pension Plan • Extended health and dental • Employee Assistance Program • Health & Wellness Program • Professional Development Program • Flex Day Program

• Service à la clientèleSouhaitée
• Microsoft ExcelSouhaitée
• Microsoft WordSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Application processing
• Tenant selection
• Subsidy calculations
• Maintenance requests
• Grammar
• Spelling
• Punctuation
• Mathematics
• Analytical skills
• Residential Tenancy Act
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Contact centre operations
• Energetic
• Accountability
• Time Off Management
• Willingness To Learn
• Analytical Skills
• First Aid
• Asset Management
• Assisted Living
• Business Administration
• Call Center Experience
• Customer Service
• Consulting
• Employee Assistance Programs
• Finance
• Property Management
• Punctuation and Capitalization

• Administrative
• Social Services
• Customer Service & Support
• Occupancy Manager
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

38 heures par semaine