Sur place · Canada
Lead and scale the customer support function by managing daily operations and a team of associates. Design scalable workflows and collaborate with Compliance and Product teams to ensure a high-quality, regulated customer experience.
Sur place · Canada
Lead the compliance function and strategy for MAKE as it acquires banking licenses in Anguilla and Dominica. Establish bank-grade standards for governance, financial crime prevention, and regulatory reporting as the Second Line of Defence.
Sur place · Canada
Lead the development, drafting, and maintenance of banking and operational policies for MAKE Financial Technologies SEZ in Anguilla. Ensure all internal policies align with local Anguilla regulations and international fintech best practices.