Service Center Manager

300 Ontario Street, St. Catharines, ON, L2R 5L7 $30.00 - $35.00 Hourly We are seeking a dynamic and experienced Quick Lube Operations Manager to oversee daily operations at our automotive service center. The ideal candidate will possess strong leadership skills, extensive automotive knowledge, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring efficient workflow, maintaining high-quality service standards, and driving sales through ensuring franchise standards . The Quick Lube Operations Manager will play a key role in maintaining operational excellence and fostering a positive team environment. Responsibilities Supervise daily shop operations, ensuring efficient and safe workflow Lead and motivate the team of technicians and service advisors to meet performance goals Oversee customer interactions, ensuring high levels of satisfaction and professionalism Manage delivery of additional services and products to maximize revenue opportunities Handle cash transactions accurately and maintain proper cash handling procedures Ensure compliance with safety protocols, vehicle standards, and company policies Monitor inventory levels and coordinate with suppliers for parts and supplies Conduct training sessions to improve technical skills and customer service quality Implement sales strategies to increase shop profitability and customer retention Requirements Proven dealership experience or extensive mechanic background with automotive repair knowledge 3+ years of quick lube experience. Strong mechanical understanding of vehicle systems and maintenance procedures Demonstrated experience in customer service, sales, and upselling techniques Ability to lead, motivate, and manage a team effectively in a fast-paced environment Excellent communication skills with a focus on customer satisfaction Proficiency in cash handling and basic administrative tasks Experience managing automotive service operations is highly preferred Ability to work under pressure while maintaining attention to detail and safety standards Valid driver's license. Benefits Company events Flexible schedule On-site parking Paid time off Store discount Apply to this Job

Oversee daily automotive service center operations, ensuring efficient workflow and high-quality service standards. Lead and motivate a team of technicians and service advisors while driving revenue through sales strategies and franchise standards.

Requires 3+ years of quick lube experience and a strong mechanical understanding of vehicle systems. Candidates must have proven leadership skills, dealership or mechanic background, and a valid driver's license.

• Company events • Flexible schedule • On-site parking • Paid time off • Store discount

• Service à la clientèleSouhaitée
• LeadershipSouhaitée
• Safety ComplianceSouhaitée
• Manipulation d’argentSouhaitée
• VenteSouhaitée
• UpsellingSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Automotive Repair
• Customer Service
• Sales
• Upselling
• Cash Handling
• Inventory Management
• Staff Management
• Workflow Optimization
• Safety Compliance
• Technical Training
• Administrative Tasks

• Management & Leadership
• Trades
• Customer Service & Support
• Sales
• Transportation

Expérience minimale

2+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level