Food Service Lead - Full Time

The hourly wage rate for this position is $22. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. Essential Duties and Responsibilities: * Supervises multiple food service units. * Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, train new employees. * Learn from and assist the director of retail to resolve labor relation issues, track and produce reports on weekly inventories and food cost. * Communicate positively and enthusiastically to the food service associates and address their issues promptly. * Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. * Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. * Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. CORE COMPETENCIES The food service supervisor should demonstrate the following core competencies consistently: * Attention to Detail and Organizational Skills * Effective and timely communication with both guests and food service associates to ensure success, including providing exceptional customer service * Always maintains a professional appearance and demeanor * Ability to work at a fast pace * Ability to remain calm under pressure and deal with unexpected situations Work Schedule * Monday to Friday, with occasional Sunday shifts as required. * Shifts are scheduled between 5:00 a.m. and 6:30 p.m. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. LANGUAGE SKILLS Ability to understand, read, write, follow instructions and interact with customers and co-workers to assure customer satisfaction. Must be able to speak, read and write fluently in English. OTHER QUALIFICATIONS EDUCATION and/or EXPERIENCE Preferred: completion of secondary school diploma; or up to one-month related experience or training; or equivalent combination of education and experience. Able to supervise staff with great communication skills and able to problem solve when needed. CERTIFICATES, LICENSES, REGISTRATIONS Must be bondable.

The Food Service Lead supervises multiple food service units, manages staff scheduling, and oversees the production of menu items. They are also responsible for ensuring compliance with health and safety regulations, managing inventories, and resolving labor relation issues.

The ideal candidate should have a secondary school diploma and up to one month of related experience or training. Strong communication, problem-solving skills, and the ability to remain calm under pressure are required.

• Service à la clientèleSouhaitée
• Santé et sécurité au travailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Staff Supervision
• Food Production
• Inventory Management
• Food Cost Reporting
• Customer Service
• HACCP Compliance
• WHMIS Regulations
• Workplace Safety
• Communication
• Problem Solving
• Organizational Skills
• Attention To Detail
• Cash Handling
• Staff Scheduling
• Training
• Composure
• Food Services
• Disabilities
• Occupational Safety And Health
• English Language
• Food Preparation
• Hazard Analysis And Critical Control Points (HACCP)
• Hazard Analysis
• Labor Relations
• Legislation
• Quality Assurance
• Workplace Hazardous Materials Information Systems
• Calmness Under Pressure
• Detail Oriented

• Food & Beverage
• Hospitality
• Management & Leadership
• Retail
• Food Service Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine