Customer Service Representative Supervisor

Résumé du poste

The supervisor is responsible for coordinating work schedules, assigning tasks, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.

Détails du poste

Overview Languages English Education College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish work schedules and procedures Examine and verify the accuracy of work Identify workers’ training needs Prepare and submit reports Train staff/workers in job duties, safety procedures and company policies Conduct performance reviews Perform same duties as workers supervised Co-ordinate, assign and review work Requisition materials and supplies

Ce que vous ferez

The supervisor is responsible for coordinating work schedules, assigning tasks, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.

Exigences

Candidates must have a college or CEGEP education and between 1 to 2 years of relevant experience. Proficiency in English is required for this on-site role.

Compétences indiquées

• safety procedures · Souhaitée
• Assurance qualité · Souhaitée
• Reporting · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Work Scheduling
• Performance Reviews
• Staff Training
• Reporting
• Resource Requisition
• Work Coordination
• Quality Assurance
• Safety Procedures

Domaines d’emploi

• Customer Service & Support
• Management & Leadership
• Logistics
• Transportation
• Administrative