MK

Mary Kane

Ouvert aux possibilités

English Language Teacher and Learning Support | Administration and Customer Service

Vancouver, British Columbia

University of Galway

À propos

Adaptable and detail-oriented professional with a multidisciplinary background in education, administration, law, logistics, customer service, and environmental planning. Experienced in customer relations, data entry, booking systems, document preparation, operational coordination, one-to-one learning support and classroom assistance.

Compétences

  • Administrative Support
  • Canva
  • Communication
  • CRM Systems
  • Service à la clientèle
  • Saisie de données
  • document preparation
  • Google Workspace
  • learning support
  • Logistique
  • Microsoft Office
  • Sens de l’organisation

Expérience

  1. Learning Support

    Home-Based Learning Support

    juill. 2026 to août 2026

    Ireland

    • Provided one-to-one summer learning support in literacy, gross motor, and fine motor skills. • Adapted structured activities to individual learning needs and abilities. • Maintained a patient, supportive, and encouraging learning environment.

  2. English Language Teacher

    Global English Teaching Academy

    janv. 2026 to juin 2026

    Austria

    • Delivered intensive one-week ESL programs to schools across Austria to students of varying ages and language levels. • Adapted teaching approaches to diverse learning needs.

  3. English Language Teacher / Classroom Support

    Lettergesh National School

    avr. 2024 to juin 2025

    Ireland

    • Provided one-to-one English language support and classroom assistance for international students. • Adapted activities and communication to individual learning requirements.

  4. General Crew/Ticket Agent

    Killary Fjord Boat Tours

    avr. 2024 to juin 2025

    Ireland

    • Managed ticket sales, customer enquiries, bookings, and operator communications. • Used Bokun for reservations and handled cash/card transactions accurately. • Supported daily operations, bar service, and passenger safety.

  5. Hospitality Assistant (Casual)

    University of Notre Dame Kylemore

    mars 2024 to nov. 2025

    Ireland

    • Prepared dining and event spaces, coordinated service requirements, and assisted students, corporate guests, and retreat attendees while maintaining high standards of customer service. • Set up and supported corporate events, fine-dining experiences, and retreats, ensuring smooth and efficient service throughout.

  6. Dispatch & Logistics Coordinator

    Barna Recycling

    oct. 2023 to mars 2024

    Ireland

    • Coordinated customer transactions from enquiry through delivery/collection. • Maintained accurate data using CRM systems and provided administrative and logistics support. • Managed multiple customer and operational priorities efficiently.

  7. History Guide

    Kylemore Abbey

    juin 2021 to avr. 2023

    Ireland

    • Delivered history, geography, and cultural presentations to diverse visitors. • Supported events and provided customer service in a busy tourism environment.

  8. Legal Secretary

    Mannion Aird & Co. Solicitors

    janv. 2021 to déc. 2021

    Ireland

    • Prepared legal documents, completed Dictaphone transcription, filing, data entry, and client communications. • Handled confidential information professionally.

  9. English Language Teacher

    NED Training Centre

    août 2019 to mars 2020

    Ireland

    • Planned and delivered interactive lessons for adult learners and provided additional support classes.

  10. English Language Teacher

    Little Fox Language Academy

    mars 2016 to mars 2018

    South Korea

    • Taught English to children aged 6–14; adapted curriculum and monitored student progress.

Formation

  1. University of Galway

    Specialist Diploma, Corporate Environmental Planning, Corporate Environmental Planning

    2022 to 2023

  2. National University of Ireland, Galway

    Bachelor of Laws (LL.B.), Law

    2012 to 2014

  3. National University of Ireland, Galway

    BA, Geography & Legal Studies

    2009 to 2012

Permis et certifications

  • TEFL - 140 hours, 6 Assignments, 6 Teaching Practises

  • First Aid

  • Safe Pass

  • Manual Handling

  • HACCP

  • Fire Safety

  • UK Child Protection & Safeguarding

  • Serving It Right BC

  • ICDL CORE - Computer & Online Essentials, Documents, Presentations & Spreadsheets