Inside Sales Representative

Master Flo Valve Inc. is currently seeking a full-time permanent Inside Sales Representative to work in Edmonton, AB. The Inside Sales Representative will provide inside sales functions related to parts and off the shelf (OTS) Master Flo products. Duties Include: * Receive inquiries and review customers’ commercial and technical specifications * Supply customers with quotations * Receive purchase orders, perform contract review and generate sales orders * Act as liaison with the customer * Support regional offices with order requirements * Process product returns * Coordinate internally to ensure best results and support for the customer * Work with and support Aftermarket Services Team as required * Perform other duties as required or assigned Qualifications: * Technology Diploma or equivalent experience in a related field * 1 – 2 years’ experience providing customer service * Demonstrated judgement , tact and diplomacy in dealing with internal and external customers * Knowledge of Production Chokes, Specialty Control Valves and their applications is an asset * Effective written and verbal communication skills * Proficiency in MS Office * Knowledge/ expertise in SAP or other ERP system would be an asset * A commitment to workplace health and safety * Must be enthusiastic, have a positive attitude and have the ability to perform as a team player What Master Flo offers YOU: * Competitive compensation package, including a RRSP match program, profit sharing program, dental care, vision care, and extended health care * Job security: have peace of mind working for a stable company that has been in business for over 45 years! * Flexible work hours available after 6 months of employment * The chance to work for a global leader while enjoying the benefits of a Canadian privately-owned business Master Flo Valve Inc. is the technological leader and world-class manufacturer of surface and subsea chokes, specialty control valves, and supporting actuation. Our head office is in Edmonton, Alberta, and houses our Engineering, Manufacturing, Research & Development teams, Aftermarket support group and facilities. At Master Flo Valve we do not use AI in our screening process. Our team personally reviews each application to ensure a fair and individualized assessment. We thank all applicants for their interest, however only those candidates identified for further consideration will be contacted. #MFV #HP #LI-TB1

The Inside Sales Representative will manage customer inquiries, prepare quotations, and process sales orders for parts and products. They will act as a primary liaison for customers and coordinate with internal teams to ensure effective aftermarket support.

Candidates must possess a Technology Diploma or equivalent experience along with 1-2 years of customer service experience. Proficiency in MS Office is required, while experience with SAP or ERP systems is considered an asset.

• RRSP match program • Profit sharing program • Dental care • Vision care • Extended health care

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Inside sales
• Customer service
• Quotation preparation
• Contract review
• Sales order generation
• Technical specifications
• MS Office
• SAP
• ERP systems
• Communication skills
• Diplomacy
• Judgment
• Teamwork
• Product returns
• Aftermarket services
• Inside Sales
• Tactfulness
• Merchandise Returns
• Positivity
• Dental Care
• Research
• Customer Support
• Customer Service
• Control Valves
• Occupational Safety And Health
• Optometry
• Sales
• SAP Applications
• Verbal Communication Skills
• Enthusiasm
• Contract Review

• Sales
• Customer Service & Support
• Manufacturing
• Engineering
• Energy
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine