Client Success Manager

Growth & Customer Success Manager Own the Outcome. Drive the Growth. Be the Strategist. About Measure Marketing Results Inc. At Measure Marketing Results Inc., we don’t just run campaigns — we build revenue engines for B2B organizations. As a Great Place to Work® in Canada Certified company, we are proud of our high-performance, accountable, and collaborative culture. We believe autonomy fuels excellence, strategy drives growth, and outcomes matter. We are hiring a Growth & Customer Success Manager to join our in-office team in Oakville, ON. This is not a passive account management role. This is for someone who wants to own performance, influence strategy, and drive measurable impact for North American B2B clients. The Role: Strategic Owner of Growth You are the strategic lead and primary point of contact for your B2B client portfolio. You bridge vision and execution — aligning client business objectives with integrated digital growth strategies. You will: Own client relationships from onboarding through long-term growth Build and refine integrated strategies across SEO, Paid Media (Google, Meta, LinkedIn), Content, Web, and Marketing Automation Lead bi-weekly or monthly performance reviews grounded in data, insights, and ROI clarity Translate analytics into executive-level conversations and strategic direction Collaborate closely with SEO, Paid Media, and Creative teams to ensure flawless execution Manage budgets, KPIs, timelines, and performance targets Identify upsell and expansion opportunities aligned with client growth goals Take accountability for results — pivoting strategy when data demands it This role sits at the intersection of strategy, performance, and client leadership. Who You Are You are not a task manager — you are a growth driver. You likely have: 3–5+ years in a client-facing account management or customer success role within a marketing agency Hands-on experience with SEO, Paid Media, and analytics platforms Experience working with North American B2B clients and understanding executive-level ROI expectations Confidence in managing multiple accounts without sacrificing strategic depth Strong analytical instincts and comfort leading data-driven conversations The ability to prioritize impact over activity A proactive, ownership-driven mindset Comfort working in an autonomous, performance-based environment A natural ability to align teams around outcomes You care deeply about results — and it shows in the growth your clients achieve. Must-Haves 3–5 years of agency experience with full client ownership Minimum 2 years of hands-on experience in SEO, Paid Ads, and/or analytics Experience managing marketing budgets and performance reporting Strong understanding of full-funnel B2B growth strategy Excellent written and verbal English communication skills Eligible to work full-time in Canada Ability to commute daily to our Oakville, ON office (this is an in-office position) What You’ll Get Competitive base salary + performance incentives Clear and structured growth path within the Growth Team Medical and dental benefits Ongoing training and professional development A high-autonomy environment backed by strong leadership support A team culture rooted in excellence, empathy, and execution What You Get: Competitive salary with performance incentives. Clear career growth path. Medical & Dental Benefits Access to training and development tools. A high-autonomy environment with support when you need it. A mission-driven team that believes in excellence, empathy, and execution. At Measure Marketing Results Inc., we believe autonomy fuels excellence. If you're ready to grow in an environment where your voice matters and your work moves the needle, apply today.

The Client Success Manager acts as the strategic lead and primary point of contact, owning client relationships from onboarding through long-term growth by building and refining integrated digital strategies across various marketing channels. This role involves leading performance reviews grounded in data, translating analytics into executive conversations, and collaborating with internal teams to ensure flawless execution against KPIs and performance targets.

Candidates must have 3-5+ years of agency experience in a client-facing role with full client ownership, including a minimum of 2 years of hands-on experience in SEO, Paid Ads, and/or analytics platforms. Essential requirements include strong analytical instincts, comfort managing marketing budgets and performance reporting, excellent English communication skills, and the ability to work full-time in the Oakville, ON office.

• Performance Incentives • Medical Benefits • Dental Benefits • Training and Professional Development

• Analyse de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client Relationship Management
• Growth Strategy
• SEO
• Paid Media
• Google Ads
• Meta Ads
• LinkedIn Ads
• Content Strategy
• Web Strategy
• Marketing Automation
• Data Analysis
• ROI Analysis
• Budget Management
• Performance Reporting
• B2B Strategy
• Account Management

• Marketing
• Sales
• Management & Leadership
• Data & Analytics
• Customer Service & Support

Expérience minimale

2+ ans

Postuler avant le

23 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable

Mode de candidature

La candidature directe est offerte