AI Medical Assistant automating operations for healthcare organizations
New York, New York
Medsender's AI Medical Assistant brings complete practice automation to healthcare with the most accurate AI for medical practices. Medsender offers a comprehensive, EHR-integrated platform to integrate, streamline, and automate communication between providers, patients, and everyone in between. Our EMR-agnostic platform makes it easy to integrate with any system within minutes with turn-key integrations. Medsender's AI referral management can automatically process referrals and schedule patients, while creating detailed analytics reports automatically. Use Medsender inside of your EMR, on our web app, or programmatically via our API.
Télétravail · United States, New York, United States, Toronto, Ontario, Canada
The specialist will own frontline (L1) support by responding to customer inquiries via email/chat, troubleshooting issues, and effectively escalating bugs to Engineering/Product with detailed context. They will also be responsible for improving support operations through documentation creation and refining internal processes.