Team Lead Operations

Résumé du poste

The Team Lead performs various warehouse tasks such as picking and shipping while supporting the supervisor in overseeing daily operations. They are responsible for training team members, ensuring adherence to safety procedures, and managing workflow productivity.

Détails du poste

JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities. Summary Reporting to the Operations Supervisor, the Team Lead is responsible to perform the tasks and responsibilities of various warehouse operations jobs including order picking, replenishment, shipping, receiving and cycle counts. In addition to performing multiple warehouse jobs, the team lead will support the supervisor to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members. Responsibilities Responsible to perform multiple warehouse tasks including receiving, order picking, replenishment, cycle counts and shipping to support on-time completion of daily tasks, ensuring customer service standards are met. Communicates and works with team members to ensure proper movement of materials throughout the warehouse. Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner. Provides peer support for the purpose of on-the-job training of new hires. Influences warehouse team members to follow approved warehouse operating procedures for MHE inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts escalating to operations supervisor when necessary. Plays a leadership role in daily shift briefings ensuring team member concerns are addressed. Suggests ideas for continuous improvement and assists with implementation of continuous improvement initiatives. Functions as the workflow process and RF Scanner technical expert for team members. Ensures RF IT related issues are acted on immediately, including opening IT Track-it and follow-up. Supports teamwork by promoting positive two-way communication. Assists operations supervisor with monitoring daily productivity and quality goals. Completion of Team Lead Daily Shift Report and reviews with the operations supervisor prior to the end of the shift. May be required to work multiple shifts during peak business periods or vacation coverage as required to meet customer service levels. Oversee the shift in the supervisor’s absence. Experience Three (3) years warehouse experience operating material handling equipment (MHE) with a proven track record for safety. Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie. COMPETENCIES Customer Centricity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial Savvy EDUCATION Completion of secondary school diploma preferred or the equivalent in combination of education and experience. Willingness to attend and participate in training and development programs as required. College diploma in Logistics Management is an asset. CERTIFICATIONS Forklift Certification from a recognized training provider. One or a combination of the following equipment experience and certification - Raymond Reach, Dock Stocker, Counterbalance and/or Walkie. (MHE is site specific) Why Join Us Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Ce que vous ferez

The Team Lead performs various warehouse tasks such as picking and shipping while supporting the supervisor in overseeing daily operations. They are responsible for training team members, ensuring adherence to safety procedures, and managing workflow productivity.

Exigences

Requires three years of warehouse experience with MHE and proficiency in RF-based Warehouse Management Systems. A secondary school diploma is preferred, and forklift certification is required.

Avantages

• Medical Coverage • Dental Coverage • Vision Coverage • Life Insurance • Disability Insurance • Wellness Programs • Retirement Savings Program • Company Match • Company Team Wear Allowance • Employee Appreciation Day • Company Sponsored Social Events • Community Volunteering

Compétences indiquées

• Continuous Improvement · Souhaitée
• Résolution de problèmes · Souhaitée
• Opérations d’entrepôt · Souhaitée
• Safety Compliance · Souhaitée
• Communication · Souhaitée
• Team Leadership · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Warehouse Operations
• Order Picking
• Replenishment
• Shipping And Receiving
• Cycle Counting
• Material Handling Equipment
• Warehouse Management System
• RF Scanning
• Team Leadership
• Continuous Improvement
• Training And Mentoring
• Workflow Management
• Productivity Monitoring
• Safety Compliance
• Communication
• Problem Solving

Domaines d’emploi

• Logistics
• Management & Leadership
• Transportation
• Manufacturing
• Security & Safety