Expression of Interest | Assistant Store Manager | Greater Toronto Area (GTA) | $60,000

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia. Ready to take the next step in your retail leadership career? We're seeking passionate, results-driven retail management professionals to join our talent pipeline for exciting leadership opportunities across the GTA. Bring your passion for people, sales, and customer experience, and help shape the success of our stores and teams What can we offer you? A tiered commission structure, where the more you sell the more you earn Dedicated training programs to set you up for success by building product knowledge Enjoy a competitive extended benefits package including health, dental and employee assistance program Exclusive Team Member Pricing You will have access to a dedicated training and development programs to set you up for success and enable career growth You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders Reward and recognition and celebration of your success through awards nights and team events You will enjoy great work life balance by knowing your schedule 4 weeks in advance More about you Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs Confidence to oversee store operations alongside and in the absence of the Store Manager A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store A desire to provide an outstanding experience for both customers and team members Supporting the visions and goals of the business About this role The is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career. We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. Join our team. We look forward to reviewing your application. Requests for accommodation can be made at any stage of the recruitment process. This is an Expression of Interest opportunity and not an active vacancy. We are building a talent pipeline of experienced retail leaders for anticipated future management opportunities across the GTA. Suitable candidates will be considered for future openings as they become available. We use AI-assisted tools to help assess applications based on job-related criteria.. Michael Hill is certified by the Responsible Jewellery Council

Oversee daily store operations and support the Store Manager in driving sales results and maintaining high customer service standards. Coach and motivate team members to improve performance and foster a supportive store culture.

Proven ability to deliver results in a high-pressure sales environment with a strong understanding of KPIs. Must be a customer-centric professional capable of managing client relationships and leading a team effectively.

• Tiered commission structure • Dedicated training programs • Extended benefits package • Health insurance • Dental insurance • Employee assistance program • Exclusive team member pricing • Career growth opportunities • Mentorship • Reward and recognition awards • Team events

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail Management
• Sales Leadership
• Customer Experience
• KPI Management
• Store Operations
• Team Coaching
• Client Relationship Management
• Performance Management
• Retail Sales
• Leadership

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Expérience minimale

2+ ans

Postuler avant le

20 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level