Metro Construction Quality Leader

Overview Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services. A Microsoft Construction Quality Leader is responsible for governing the quality management system, auditing contractor quality performance, managing NCRs and quality metrics, identifying risks before they impact commissioning or operations, and ensuring data centers are delivered ready to perform—not just ready to complete. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive Construction Quality from Day One Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards. Promote a "Right First Time" culture to reduce rework, delays, and operational risks. Audit Contractor Quality Programs Verify General Contractors are executing their Quality Management System (QMS). Conduct routine quality audits, inspections, and field observations. Validate contractor compliance with Division 01 requirements, quality plans, inspection processes, and documentation requirements. Manage NCRs and Quality Issues Initiate and manage Non-Conformance Reports (NCRs). Ensure corrective actions are developed, implemented, and verified. Escalate unresolved quality issues to project leadership. Trend recurring quality problems and drive systemic corrective actions. Quality Management System Ownership Establish and maintain project quality plans. Review and align contractor quality plans before mobilization. Standardize quality processes across projects and campuses. Inspection & Test Planning Governance Govern Inspection & Test Plans (ITPs). Define hold points, quality gates, and documentation requirements. Ensure Installer Verification Checklists (IVCs) and readiness requirements are met before commissioning milestones. Digital Quality Platform Management Administer quality tracking systems (Nexus/ACMS). Monitor issue closure timelines and SLA performance. Produce dashboards and quality metrics for leadership visibility. Field Quality Assurance Perform field inspections and observations. Monitor workmanship trends and installation quality. Verify contractors are following approved procedures and specifications. Provide early identification of risks that could impact commissioning, IST, or turnover. Readiness and Turnover Support Support energization and commissioning readiness reviews. Ensure documentation, inspections, punch lists, and quality issues are appropriately closed prior to turnover. Partner with Commissioning Managers and Operations to improve startup outcomes. Continuous Improvement Analyze trends across campuses and metros. Capture lessons learned. Recommend process improvements that improve quality performance and reduce recurrence of defects. Contractor Accountability Hold GCs accountable for their QA/QC responsibilities. Monitor closure performance and response times. Reinforce that workmanship quality remains the responsibility of the contractor. Microsoft Quality provides oversight and assurance. Qualifications Required/minimum qualifications: Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional or Preferred Qualifications: Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience. 12+ years experience working on data center projects. Proficient in data analytics, reporting, and construction management tools such as Power BI, Nexus, Cx, Bluebeam, and BIM with strong analytical and problem-solving skills. Detail-oriented with strong knowledge of construction specifications, quality standards, and installation compliance requirements. Experience applying structured problem-solving tools such as RCA, FMEA, 8D, and CAPA. Knowledge of ISO 9001 Quality Management Systems, quality auditing, and Cost of Poor Quality (COPQ) principles. Experience developing, implementing, and managing structured quality management systems. Professional quality certifications preferred, including USACE CQM, OSHA 30, ASQ CQE, CQA, CMQ/OE, Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, or equivalent. Experience in data center, mission-critical, industrial, semiconductor, pharmaceutical, power, or oil & gas construction environments preferred. #COICareers | #EPCCareers | #DCDCareers Construction Project Management IC5 - The typical base pay range for this role across Canada is CAD $128,000 - CAD $222,400 per year. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Construction Project Management IC5 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 128,000 $ CAD à 222,400 $ CAD par année. Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Construction Quality Leader governs the quality management system, audits contractor performance, and manages non-conformance reports to ensure data centers meet design and quality standards. They also provide field oversight, manage digital quality tracking systems, and support commissioning readiness to ensure successful project turnover.

Candidates must possess a Bachelor's degree in Construction Project Management, Architecture, Engineering, or a related field, along with at least 10 years of relevant experience. Proficiency in construction management tools, strong analytical skills, and knowledge of quality management systems like ISO 9001 are required.

• Power BISouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Construction Project Management
• Quality Management Systems
• Auditing
• Data Center Construction
• Risk Management
• Power BI
• Bluebeam
• BIM
• ISO 9001
• Root Cause Analysis
• FMEA
• 8D
• CAPA
• Inspection and Test Planning
• Commissioning Support
• Contractor Management
• Semiconductors
• Punch Work
• Field Inspection
• 30-Hour OSHA General Industry Card
• Workplace Inclusivity
• Accountability
• Growth Mindedness
• Cloud Operations
• ASQ Certified Manager Of Quality/Organizational Excellence (CMQ/OE)
• Cost of Poor Quality (COPQ)
• Eight Disciplines Problem Solving (8D)
• Quality Gate
• Infrastructure Security
• Data Analysis
• American Society For Quality (ASQ) Certified
• Building Information Modeling
• ISO 9000 Series
• Construction
• Dashboard
• Management
• Corrective And Preventive Action (CAPA)
• Certified Quality Auditor
• Checklists
• Quality Auditing
• Construction Management
• Continuous Improvement Process
• Certified Quality Engineer
• Data Centers
• Failure Mode And Effects Analysis
• Oil and Gas
• Governance
• Six Sigma Green Belt
• Leadership
• Innovation

• Construction
• Engineering
• Management & Leadership
• Technology
• Energy
• Construction Quality Manager
• Construction Manager (General)
• Construction Managers

Formation minimale

Baccalauréat

Expérience minimale

12+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine