Service Advisor
Offre en anglaisThe Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and ensure superior customer service.
- Sur place
- Mississauga, ON
- Publié 4 juill. 2026
- 1 poste
Résumé du poste
Benefits: Free uniforms Health insurance Vision insurance Wellness resources Bonus based on performance Employee discounts At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates Qualifications General automotive knowledge 1 year experience in the automotive industry Excellent customer service skills Good communication skills Team-building skills Valid driver’s license Ability to work a flexible schedule including weekends, evenings, and holidays
Ce que vous ferez
The Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and ensure superior customer service.
Exigences
Candidates need at least one year of experience in the automotive industry and general automotive knowledge. A valid driver's license and the ability to work a flexible schedule, including weekends and holidays, are required.
Avantages
• Free uniforms • Health insurance • Vision insurance • Wellness resources • Bonus based on performance • Employee discounts
Compétences indiquées
- Service à la clientèleSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Automotive knowledge
- Customer service
- Communication
- Team-building
- Sales
- Estimating
- Parts sourcing
Domaines d’emploi
- Trades
- Customer Service & Support
- Sales
- Retail
- Transportation
Renseignements supplémentaires
- Expérience minimale
- 0+ ans
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine