Fitness & Massage Coordinator - Yoga Instructor Certification (Winter 2026-2027)

Seasonal About The Company When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health. At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day. Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime. Position: Fitness & Massage Coordinator - Yoga Instructor Certification Type: Full Time, Seasonal Location: Blue River, BC Reports to: Fitness & Massage Manager and Supervisor Overview Responsible for serving guests and staff in person and via the telephone. Accountable for dealing with guest complaints, inquiries and massage bookings. Must ensure communication flow is maintained for relevant issues to all interested parties. Responsibilities Responsible for maintaining the functions and activities occurring during the day-to-day business in the massage department. In charge of all aspects of the gym including cleaning and appearance: massage area, whirlpool/sauna areas and common areas; orientation sessions with staff, attending to guests, stocking of supplies for gym/massage areas, maintaining a pleasant and fun fitness area for guests and staff. Organizing and confirming massage requests and reservations in person, by email, and by phone Responsible for Massage department communications with the Lodge. Communications with front desk, reservations, and housekeeping. Sets example to massage staff to follow specific procedures introduced by senior management and in the employee manual. Assists and encourages staff to keep massage facilities, gym and equipment secure, clean, maintained and organized. Immediately corrects any violations of company policy by an employee. Maintains good working relationships with all departments, especially front desk/reservations department. Maintains a proper and exemplary image on and off duty and represents MWHS with integrity. Maximize relationships with guests and contacts. Implementation of departmental policies and procedures, so as to ensure that all services to guests meet the highest standards of the hospitality industry and to ensure efficient and cost-effective operation. Crisis Management: ensure no unauthorized communication with the media. Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response and base rescue plans. Participate in Occupational Health & Safety and comply with all provincial and federal regulations. Able to lead a 30-minute stretch class. The accountabilities listed above are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position. All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company. Requirements 1 to 2 years' experience in the hospitality industry specifically with guest service orientation, sales and reservations experience. Strong working knowledge of hospitality industry principles, methods, practices, and techniques. Good working knowledge of massage therapy. Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions. Yoga Instructor certification (with additional contractor compensation) Exceptional conflict resolution, negotiation, and objection handling skills. Able to respond quickly in a dynamic and changing environment. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. Able to build and maintain lasting relationships with corporate departments, business partners, and guests. Professional email and telephone communications. General administration experience. High level of proficiency with resort booking software, guest relationship management software, and Microsoft Excel. Ski industry knowledge preferred. Dynamic and energetic personality. Attributes include personal integrity, self-motivation, and a persuasive and positive personal image. Willing to work a flexible schedule coinciding with work volumes. Must have a strong knowledge of written and spoken English. Knowledge of a second language (preferably German): spoken & written is an asset. Working Conditions Manual dexterity is required to use desktop computers and peripherals. Lifting or moving up to 30 lbs may be required. Long hours of work putting in additional time may be required to meet business needs. Benefits Of Employment Include End of season bonus Gratuities Subsidized staff accommodation in private or shared residence Fitness center Family and friends' discounts In-house training and development programs Employee Assistance Program 30% off retail items in our specialized boutique Staff meal plan Discounted rates at various hotels in Kamloops, Jasper, and Vernon Staff rate for on-site massage therapy Opportunities to helicopter ski Ski passes to Marmot Basin in Jasper, AB World Renowned IKON/AMC Ski Pass (conditions apply) Guaranteed adventure! Compensation: Starting at $21.00 per hour based on experience and qualifications We are actively recruiting throughout the season. If this posting is live, we are currently accepting applications.

The coordinator manages the daily operations of the massage and gym facilities, including bookings, cleaning, and guest inquiries. They are also responsible for leading 30-minute stretch classes and ensuring high hospitality standards for guests and staff.

Candidates need 1 to 2 years of hospitality experience and a Yoga Instructor certification. Proficiency in resort booking software, Microsoft Excel, and strong English communication skills are required.

• End of season bonus • Gratuities • Subsidized staff accommodation • Fitness center • Family and friends' discounts • In-house training and development programs • Employee Assistance Program • 30% off retail items • Staff meal plan • Discounted rates at various hotels • Staff rate for on-site massage therapy • Opportunities to helicopter ski • Ski passes to Marmot Basin • IKON/AMC Ski Pass

• Microsoft ExcelSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest Service
• Massage Therapy Knowledge
• Yoga Instruction
• Conflict Resolution
• Reservation Management
• Microsoft Excel
• Resort Booking Software
• CRM Software
• Interpersonal Skills
• Administrative Experience
• Crisis Management
• Emergency Response
• English Proficiency
• Negotiation
• Hospitality Management
• Staff Supervision

• Sports & Recreation
• Hospitality
• Customer Service & Support
• Administrative
• Management & Leadership

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

8 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level