Retail Store Assistant Manager

About Mind Games Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”! Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love. We’re looking for a motivated and dynamic Assistant Store Manager to help lead our team and support the daily operations of the store. In this role, you’ll assist the Store Manager in driving sales, coaching and supporting team members, ensuring operational excellence, and creating an outstanding customer experience. If you thrive in a fast-paced, playful environment and enjoy leading by example while fostering a fun and welcoming store, this is your opportunity to make a real impact! Duties and Responsibilities include, but are not limited to: Support daily store operations by scheduling, assigning, and following up on employee tasks. Recruit, select, orient, and train team members to maintain a strong and capable staff. Coach, mentor, and develop employees, providing feedback and guidance to help them reach their full potential. Address performance issues as needed. Assist in achieving financial objectives by preparing budgets, monitoring expenditures, analyzing variances, and taking corrective action when necessary. Build strong customer relationships by understanding their needs, providing exceptional service, and ensuring a welcoming store environment. Drive sales and marketing initiatives by analyzing promotions, display plans, and operating/financial reports to maximize profitability. Ensure the store is safe, clean, and compliant with all company policies and procedures. Implement and monitor loss prevention and shrink programs to protect company assets. You are best suited for this role if you have the following qualifications and skills: · Bachelor’s degree in business administration or a related field preferred. · 2+ years of management experience in a specialty retail environment. · Strong leadership, coaching, and team development abilities, with a proven track record of motivating and building high-performing teams. · Customer service-oriented, with in-depth knowledge of retail operations and business management processes. · Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development. · Highly organized with the ability to multitask and prioritize in a fast-paced environment. · Passion for board games, puzzles, and pop culture, with a drive to achieve sales goals. · Experience recruiting, hiring, training, and mentoring employees. · Self-motivated, energetic, and results driven. Pay Rate:$19 per hour This is a replacement position. Benefits: Competitive pay Flexible scheduling Casual dress environment Employee discount on games, puzzles, and toys Work in a fun, creative environment surrounded by products and people you love Store Location: St. Laurent Shopping Center – Unit 145, 1200 St. Laurent Boulevard, Ottawa, ON

The Assistant Store Manager will support daily operations, including scheduling, staff training, and performance management. They will also drive sales initiatives, manage store budgets, and ensure an exceptional customer experience.

Candidates should have at least 2 years of management experience in a specialty retail environment. A bachelor's degree in business administration or a related field is preferred.

• Competitive pay • Flexible scheduling • Casual dress environment • Employee discount on games, puzzles, and toys

• Service à la clientèleSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Team leadership
• Staff training
• Sales management
• Customer service
• Inventory management
• Loss prevention
• Budgeting
• Merchandising
• Recruitment
• Performance management
• Operational excellence
• Conflict resolution
• Communication
• Multitasking
• Retail Operations
• Energetic
• Self-Motivation
• Business Administration
• Management
• Customer Service
• Creativity
• Sales
• Financial Statements
• Leadership
• Marketing
• Loss Prevention
• Mentorship
• Operational Excellence
• Operations
• Coaching
• Retail Sales
• Team Building
• Scheduling
• Prioritization

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Human Resources
• Retail Store Assistant Manager
• Assistant Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine