Home Health Advisor

Home Health Advisor Mint Health + Drugs – Mainstreet Pharmacy Stony Plain, AB Help People Live Better at Home. At Mint Health + Drugs, we're more than a pharmacy—we're a healthcare destination dedicated to improving the lives of our patients and the communities we serve. We believe exceptional care starts with exceptional people, and we're looking for a compassionate, knowledgeable, and motivated Home Health Advisor to join our growing team at Mainstreet Pharmacy. If you're passionate about helping patients maintain their independence through personalized equipment solutions and clinical expertise, we'd love to hear from you. About the Role As our Home Health Advisor, you will be the trusted expert for patients requiring mobility and home healthcare solutions. Working closely with pharmacists, physicians, home care teams, and caregivers, you will assess patient needs, recommend appropriate products, coordinate AADL benefits, and provide education that helps patients live safely and confidently at home. This position plays a vital role in expanding Mint's commitment to community healthcare while delivering an exceptional patient experience. What You'll Do Provide knowledgeable consultations on Alberta AADL-funded products and services. Complete patient assessments and product fittings. Process AADL authorizations, documentation, and claims accurately through the ABC portal. Fit and educate patients on: Medical compression garments Mobility equipment Ostomy and colostomy products Bathroom safety equipment and bath aids Coordinate product ordering, inventory management, and special orders, as needed. Ensure documentation meets Alberta AADL program requirements. Identify opportunities to grow home healthcare services within the community. Participate in community outreach and patient education initiatives. Qualifications We're looking for someone who has: Required Certifications & Experience Certification and experience in: Compression garment fitting Mobility equipment assessment and fitting Ostomy and colostomy product fitting Bath safety and bathroom aid assessments Working knowledge of the Alberta Aids to Daily Living (AADL) Program. Experience in a pharmacy, medical supply, or home healthcare environment. Strong understanding of patient mobility, independence, and aging-in-place solutions. Excellent customer service and communication skills. Strong organizational skills and attention to detail. Preferred Experience working with interdisciplinary healthcare teams. Retail pharmacy experience. Experience using pharmacy management software and medical supply ordering systems. What Makes You Successful You are someone who: Leads with compassion and empathy. Loves solving problems and finding the right solution for every patient. Enjoys building long-term relationships within the community. Takes ownership and follows through. Thrives in a collaborative healthcare environment. Brings positive energy and a patient-first mindset every day. Why Join Mint Health + Drugs? At Mint, you'll be part of a team that's transforming community pharmacy through innovation, collaboration, and genuine patient care. We offer: Competitive compensation Comprehensive health and wellness benefits Employee discount program Ongoing professional development and paid training Supportive leadership and career growth opportunities The opportunity to make a meaningful impact in your community every day Our Values At Mint Health + Drugs, our people are guided by our core values: We Care Deeply – Every patient interaction matters. We Own It – We take accountability and deliver excellence. We Grow Together – We support each other and continuously learn. We Build Community – Strong relationships create healthier communities. We Innovate with Purpose – We embrace better ways to care for our patients. Ready to Make a Difference? If you're passionate about helping people maintain their independence and improving lives through exceptional home healthcare services, we'd love to meet you. Join Mint Health + Drugs and help us redefine community healthcare—one patient at a time.

The Home Health Advisor provides expert consultations and fittings for mobility and home healthcare equipment. They coordinate AADL benefits and collaborate with healthcare teams to help patients maintain independence at home.

Candidates must have certification and experience in fitting compression garments, mobility equipment, and ostomy products. Working knowledge of the Alberta Aids to Daily Living (AADL) program and experience in a medical supply or pharmacy environment are required.

• Comprehensive Health And Wellness Benefits • Employee Discount Program • Ongoing Professional Development • Paid Training • Career Growth Opportunities

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Compression Garment Fitting
• Mobility Equipment Assessment
• Ostomy And Colostomy Product Fitting
• Bath Safety Assessment
• AADL Program Knowledge
• Patient Assessment
• Customer Service
• Inventory Management
• Clinical Expertise
• Communication Skills
• Organizational Skills
• Patient Education
• Retail Pharmacy
• Community Outreach
• Empathy
• Pharmacy Management
• Accountability
• Pharmacy Experience
• Compassion
• Colostomy
• Communication
• Leadership
• Home Health Care
• Innovation
• Stoma (Medicine)
• Patient Education And Counseling
• Detail Oriented
• Patient Needs Assessment

• Healthcare
• Retail
• Customer Service & Support
• Health Advisor
• Patient Advocate / Navigator
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine