Administrative Assistant - Christmas Bureau

Mission Community Services Society is dedicated to helping people, changing lives, and building community. With a legacy dating back to 1972, MCSS has continuously strived to support community members in need. The Christmas Bureau Administrative Assistant is responsible for processing program applications, program communication, data entry, volunteer engagement and event support. What you’ll do: Communicate with volunteers, clients and donors via email and/or phone – including mass email updates and thank you letters. Perform intake services by collecting client applications, processing client files, and entering client information into a spreadsheet. Create and maintain Excel document(s) to track program progress. Assist with setup, take down, support and delivery of Christmas Bureau programming and allied events (including cash handling and donations management). What you bring: A high school diploma and experience in customer service and/or administration is required. Experience working in non-profit sector with vulnerable populations is an asset. Well-developed verbal, written, and active listening skills; able to communicate effectively and respectfully with people from a variety of backgrounds. Strong knowledge of Office 365 and ability to use Excel. The ability to be in periods of constant motion including walking, lifting, or carrying items up to 50lbs, working in a warehouse environment. Job Posting #: 202608025 Wage: Grid 5 ($24.34 - $27.88) Schedule: Temporary, 15 - 35 Hours per week from October 12th, 2026 - December 23rd, 2026 Some evening or weekend work may be required. Please visit our careers page to see more job opportunities.

The Administrative Assistant processes program applications, manages client data entry, and handles communications with volunteers and donors. They also provide operational support for Christmas Bureau events, including setup, take-down, and donations management.

Candidates must have a high school diploma and experience in customer service or administration, with strong proficiency in Office 365 and Excel. The role requires the physical ability to lift up to 50lbs and work in a warehouse environment.

• Service à la clientèleSouhaitée
• Manipulation d’argentSouhaitée
• Microsoft ExcelSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Administration
• Data Entry
• Office 365
• Microsoft Excel
• Volunteer Engagement
• Written Communication
• Verbal Communication
• Active Listening
• Cash Handling
• Donations Management
• Intake Services

• Administrative
• Social Services
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

19 sept. 2026

Langue de l’offre

anglais

Heures de travail

35 heures par semaine

Niveau d’expérience

Entry level