Administrative Assistant – Client Services

Administrative Assistant – Client Services – Education, Training and Research Location: 3rd Floor, 12308 - 111th Avenue, Edmonton, AB Closing Date: Until Suitable Candidate Found Position Status: Full Time (40 hrs per week), One (1) year Contact The Otipemisiwak Métis Government is recruiting for an Administrative Assistant to support the Client Services team in our Education, Training and Research department. Reporting to the Quality Assurance Manager, Client Services, this position will be responsible for ensuring smooth day-to-day operations of the team. The successful candidate will handle office tasks; provide polite and professional assistance via phone, mail, and email; assist in implementing effective filing and Metis Employment Services processes. The Administrative Assistant will be a master multi-tasker with excellent communication skills and an upbeat attitude, who will be required to take direction and work intuitively to support the completion of the team’s goals and objectives in a professional and culturally appropriate manner. Key Responsibilities Support the Quality Assurance Manager to ensure administrative activities are delivered in a timely and efficient manner. Perform clerical functions such as filing, preparing correspondence, and answering phone calls. Assist in developing, implementing, and maintaining processes and procedures within the team. Organize, maintain, and coordinate office records and files. Photocopy and organize documents for distribution, mailing, binding, and filing. Accurately and appropriately file correspondence, invoices, and receipts. Present a positive and professional image of the organization when interacting with employees, citizens, visitors, and other external stakeholders. Maintain a high level of cultural sensitivity, professionalism, and confidentiality in all interactions and when handling sensitive documents. Other duties as required or assigned. Skills and Competencies Recognized strength in supporting teams and providing administrative and clerical support to add to organizational capacity. Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint), database applications and administration systems. Familiarity with Requisition/Purchase Order software systems is an asset. Strong planning and organizational skills, with an ability to organize and prioritize daily tasks and long-term objectives. Superior written and verbal communication skills, including professional email etiquette. Excellent interpersonal skills, with the ability to build strong relationships. Flexible and adaptable, with an ability to switch between multiple priorities. Strong sense of ethics and the ability to maintain a high level of confidentiality in all interactions. Political and cultural sensitivity. Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture is an asset. Qualifications Administrative certificate/diploma or education in a related field. Other relevant training and experience will be considered. Minimum of two (2) years of experience in a similar administrative or receptionist role, preferably within a government, non-profit, or Indigenous organization. Experience working in an Indigenous organization is an asset. Other Requirements Position is based in Edmonton; in-office presence is required. Ability to work a regular schedule of Monday – Friday, 8:30 AM – 4:30 PM as well as occasional evenings and weekends, with notice. Ability to travel throughout Alberta, with notice. Reliable transportation and a valid Class 5 Driver’s License. Submission of a clear Police Information Check. What We Offer An opportunity to work for Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops. An opportunity to learn about Métis culture, history, and art. Meaningful work in a fun and supportive work environment. Training and professional development opportunities. Generous time off policies. Métis applicants are encouraged to apply! Apply online at http://albertametis.com/careers/ The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.

Provide administrative and clerical support to the Client Services team within the Education, Training and Research department. Responsibilities include managing office records, handling correspondence, and ensuring smooth day-to-day operations in a culturally appropriate manner.

Requires an administrative certificate or diploma and at least two years of experience in a similar role, preferably within a government or Indigenous organization. Must possess a valid Class 5 Driver's License and be able to provide a clear Police Information Check.

• Training And Professional Development Opportunities • Generous Time Off Policies

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative Support
• Clerical Functions
• Microsoft Office
• Database Administration
• Planning And Organization
• Written Communication
• Verbal Communication
• Interpersonal Skills
• Confidentiality
• Cultural Sensitivity
• Multi-tasking
• Professional Email Etiquette

• Administrative
• Government & Public Sector
• Education
• Customer Service & Support
• Social Services

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine