Usher, Event and Theatre Services

Job Title Usher, Event and Theatre Services Job Type Flexible Union MRSA Salary Grade Flexible / Casual Classification (Salary Grade) SAD01 Administrative Services (Salary Grade 12) Hybrid Work This position is ineligible Position End Date 11/30/2026 Location MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary) About This Position About the Role Working within the Events, Theatre and Hospitality Services, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. Ushers are often the first person that our valued patrons see and interact with. Ushers work in a front-facing role as they greet and assist our patrons with having their tickets scanned and by providing direction to their seats in the Bella Concert Hall and within various other MRU venues. As a Front of House team member, part of the role as Usher will be assisting with front of house duties including seasonal coat check. Ushers will also assist in making sure that the concert hall and lobby are well taken care of by assisting with pre and post-event checklist duties. Responsibilities Greeting and welcoming guests as they are entering into the Bella Concert hall and various other MRU venues on campus. Responsible for scanning tickets and directing patrons to their seats in both assigned and general admission seating scenarios. Assisting with the coat check if required. Ushers will also be leaders in making sure our theatre lobby looks its best by assisting with pre and post-event checklists and if required clearing of glass or dishware from the lobby floor. Qualifications The ability to work flexible hours on a varied schedule - which may include day or evening shifts during the week and or, on the weekend. The capacity to work independently and efficiently in a team environment. Experience working in hospitality, customer service or events related environment, is desirable. Minimum 1 year of experience in customer related position preferred. Must be 16 years of age or older. Salary: $ 15.45 per hour Closing Date: until suitable candidates have been found A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf). We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. If you require accommodation to participate in the recruitment process, please notify [email protected] and we will work together on your accommodation request. About MRU Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

Greet and assist patrons by scanning tickets and directing them to their seats in the Bella Concert Hall and other venues. Perform front-of-house duties including seasonal coat check and maintaining the cleanliness of the lobby through pre and post-event checklists.

Candidates must be at least 16 years old and available to work a flexible schedule including evenings and weekends. Previous experience in hospitality, customer service, or events is preferred, with a minimum of one year of customer-related experience desired.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Guest RelationsSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Hospitality
• Ticket Scanning
• Guest Relations
• Event Coordination
• Front Of House Operations
• Teamwork
• Time Management

• Hospitality
• Customer Service & Support
• Education
• Administrative
• Art & Design

Expérience minimale

1+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

35 heures par semaine

Niveau d’expérience

Entry level