Senior Accounts Receivable & Collections Specialist

Work Schedule: Full-Time, Ontario Business Hours Compensation: C$30,000–C$40,000 annually, plus quarterly performance-based bonuses About The Role MoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations. This role combines accurate AR administration with active ownership of overdue accounts. You will manage customer invoicing, payment application, account reconciliations, collections, billing disputes, payment commitments, and collection forecasting. This is not a junior billing or cash-application position. We are looking for someone who can independently manage a customer portfolio, handle difficult payment conversations, investigate discrepancies, and improve the timing and predictability of incoming cash. Previous Experience Supporting Canadian Companies Is Required. What to Expect After Applying Every application is reviewed by our recruitment team. Qualified candidates will receive an email within one to two business days of applying with a link to complete a pre-recorded video interview. The interview will assess your AR and collections experience, Canadian-company exposure, technical knowledge, communication skills, judgment, and ability to independently manage overdue accounts. Candidates who perform well may be invited to continue to the next stage of the hiring process. Key Responsibilities Prepare, review, and issue customer invoices and statements Apply customer payments accurately and resolve unapplied cash Reconcile customer accounts and investigate discrepancies Process credits, refunds, deductions, short payments, and overpayments Maintain accurate customer records, payment terms, and collection notes Monitor current, 30-, 60-, and 90-day aging balances Conduct professional collection follow-up by telephone and email Follow up on missed payments and broken payment commitments Negotiate payment arrangements within approved company guidelines Investigate billing disputes and coordinate with internal departments Escalate high-value, high-risk, disputed, or severely overdue accounts Prepare collection forecasts and report accounts at risk Support month-end closing, AR reconciliations, and reporting Recommend improvements to billing, collections, and escalation processes Maintain complete and organized account documentation Education And Experience Requirements Bachelor’s degree in Accounting, Finance, Business Administration with an accounting concentration, or a closely related field A recognized professional accounting designation is considered an asset but is not required Minimum 4 years of directly relevant accounts receivable, collections, credit, or accounting experience Candidates with 4–7+ years of relevant experience are strongly preferred Previous experience supporting Canadian companies is required Strong full-cycle accounts receivable and collections experience Direct experience managing overdue customer accounts and aging reports Experience conducting telephone and email collections Experience resolving billing disputes, unapplied cash, short payments, credits, and account discrepancies Experience negotiating and monitoring payment arrangements Experience preparing collection reports, aging summaries, or cash-receipt forecasts Experience supporting month-end accounting activities Strong Microsoft Excel or Google Sheets skills Experience with QuickBooks Online or another established accounting or ERP platform Advanced professional English, both written and spoken Ability to communicate firmly and professionally during difficult collection conversations Ability to work full-time during Ontario business hours Reliable computer, high-speed internet, headset, webcam, and professional remote workspace Ideal Candidate You are organized, persistent, analytical, and comfortable discussing overdue balances directly with customers. You maintain professional relationships while remaining clear about payment expectations and deadlines. You investigate why accounts remain unpaid, resolve valid issues, document commitments, follow up consistently, and escalate concerns when required. You are comfortable being accountable for collection performance, aging reduction, forecast accuracy, and the quality of customer account management. What Success Looks Like Invoices are issued accurately and on time Payments are applied promptly and correctly Customer accounts remain accurate and reconciled Overdue balances receive consistent follow-up Payment commitments are documented and monitored Billing disputes are resolved efficiently Balances over 60 and 90 days are reduced Collection forecasts are reliable High-risk accounts are escalated appropriately No unauthorized discounts, settlements, refunds, or write-offs are made Authority and Approval Limits The specialist may negotiate payment arrangements within established company policies. Management approval is required for write-offs, settlements, material fee waivers, legal escalation, collection-agency referrals, service suspension, and arrangements outside approved guidelines. Compensation C$30,000–C$40,000 annually The role also offers up to C$4,800 annually in quarterly performance-based bonus potential, with a maximum of C$1,200 per quarter. Bonus eligibility may be based on aging reduction, collection performance, payment commitments received, forecast accuracy, dispute resolution, account accuracy, documentation quality, and compliance with company controls. Final compensation will depend on relevant experience, Canadian-company exposure, portfolio complexity, accounting-system knowledge, communication skills, and demonstrated collections performance.

Manage full-cycle accounts receivable and collections for Canadian operations, including invoicing, payment application, and account reconciliations. Actively manage overdue accounts, negotiate payment arrangements, and provide collection forecasting to improve cash flow predictability.

Requires a Bachelor's degree in Accounting or Finance and 4-7+ years of relevant experience supporting Canadian companies. Must be proficient in Excel/Google Sheets and accounting software like QuickBooks Online with strong professional English communication skills.

• Quarterly Performance-based Bonuses

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Accounts Receivable
• Collections
• Account Reconciliation
• Invoicing
• Aging Reports
• Billing Dispute Resolution
• Cash Application
• Payment Negotiation
• Financial Forecasting
• Microsoft Excel
• Google Sheets
• QuickBooks Online
• ERP Platforms
• Credit Management
• Month-end Closing
• Professional Communication

• Finance & Accounting
• Administrative

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

29 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level