Front of House - Host/Hostess

Résumé du poste

The Host/Hostess is responsible for providing a world-class first impression by greeting and seating guests promptly. Additional duties include managing phone reservations, handling guest inquiries, and maintaining restaurant cleanliness.

Détails du poste

Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and bubbly personalities to join our team. Hosts are essential to our business as they are the life and spirit of our restaurants; from directly before a guest enters, throughout their entire experience, all the way up to the moment they leave. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Providing a world class impression on each and every guest, along with supporting your team in any way you can, some of your responsibilities will include: Seeking endless opportunities to offer hospitality to our guests and team members Answering the phone to handle reservations and guest inquiries Helping to maintain a clean and organized restaurant Leading our front door to ensure prompt, friendly greeting and seating of each guest Be a part of welcoming and training new team members Key Requirements Energetic and positive Ability to remain highly organized Team oriented Strong work ethic Dependable and flexible Committed to continuous improvement Opportunities With Our Company, You Will Have The Chance To Gain valuable experience in time management and communication Expand your network with new connections Advance your people skills Grow your career in our rapidly expanding company Learn about opportunities for taking part in new restaurant opens across Canada and the USA Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/. Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application. Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [email protected]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.

Ce que vous ferez

The Host/Hostess is responsible for providing a world-class first impression by greeting and seating guests promptly. Additional duties include managing phone reservations, handling guest inquiries, and maintaining restaurant cleanliness.

Exigences

Candidates should be energetic, positive, and highly organized with a strong work ethic. Dependability, flexibility, and a commitment to continuous improvement are essential.

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Sens de l’organisation · Souhaitée
• Communication · Souhaitée
• Guest Relations · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Hospitality
• Customer Service
• Time Management
• Communication
• Organization
• Teamwork
• Reservation Management
• Guest Relations

Domaines d’emploi

• Hospitality
• Food & Beverage
• Customer Service & Support