Senior Manager, Operations

Location: Mississauga Who Are We? We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our approach focuses on long-term alignment and success for both candidates and organizations. Why Are We Looking for You? We are currently supporting a client in hiring a Senior Manager, Operations. This is a high-impact leadership role within a growing organization, focused on leading and optimizing complex operations across multiple functions. This role is ideal for a strong operational leader who can balance strategy and execution—someone who can build scalable processes, lead teams, and drive continuous improvement in a fast-paced environment. What’s In It for You? Competitive compensation package + bonus Comprehensive benefits Generous PTO package Opportunity to lead and scale operations Exposure to large-scale operational initiatives Career growth into senior leadership Collaborative and evolving environment What Will You Do? Lead and scale operations across multiple functions and teams Own operational performance including service, quality, productivity, and cost Translate business strategy into actionable plans and performance metrics Lead, coach, and develop supervisors and team leads Implement performance management routines and reporting structures Drive continuous improvement across processes and workflows Ensure compliance with applicable standards and internal policies Partner cross-functionally with key business units Oversee workforce planning, resource allocation, and capacity management Support new initiatives, expansions, and operational changes Identify risks and implement mitigation strategies What Do You Bring? Bachelor’s degree in Business, Supply Chain, Engineering, or related field 8-12+ years of experience in operations, logistics, or related environments 5+ years of leadership experience managing teams Experience in high-volume, complex operational settings Proven ability to drive strategy, lead change, and scale operations Strong analytical skills with experience using KPIs and performance metrics Experience with operational systems (e.g., ERP/WMS) Strong communication and cross-functional leadership skills Continuous improvement mindset (Lean/Six Sigma is an asset) Recruitment Technology & AI Notice MT Talent Solutions may use artificial intelligence and other recruitment technologies to assist with candidate sourcing, resume review, communications, and administrative recruitment tasks. Our experienced recruitment professionals personally review candidates and make recommendations to our clients. Final hiring decisions are made by the hiring organization and are never based solely on automated systems. We are committed to fair, ethical, and inclusive hiring practices.

Lead and scale operations across multiple functions while owning performance metrics related to service, quality, productivity, and cost. The role involves coaching leadership teams, implementing performance routines, and partnering cross-functionally to drive continuous improvement.

Requires a Bachelor's degree in Business, Supply Chain, or Engineering with 8-12+ years of operational experience and at least 5 years in a leadership role. Candidates must have a proven track record in high-volume settings and proficiency with operational systems like ERP or WMS.

• Competitive compensation package • Bonus • Comprehensive benefits • Generous PTO package • Career growth into senior leadership

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Operational Leadership
• Strategic Planning
• Performance Management
• Continuous Improvement
• Workforce Planning
• Resource Allocation
• Capacity Management
• Risk Mitigation
• KPI Analysis
• Cross-functional Leadership
• ERP
• WMS
• Lean
• Six Sigma
• Change Management
• Scalability

• Management & Leadership
• Logistics
• Manufacturing
• Transportation
• Consulting

Formation minimale

Baccalauréat

Expérience minimale

10+ ans

Postuler avant le

3 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Director