Field Service Representative, Industrial Water Treatment

Résumé du poste

Provide expert technical service and support for cooling tower cleaning and water disinfection systems across various industrial accounts. Install, calibrate, and maintain chemical feed equipment while building strong customer relationships to improve operational performance.

Détails du poste

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make An Impact Deliver expert service and support for cooling tower cleaning and water disinfection Provide technical support and escalate complex challenges as needed Build strong relationships with customers and promote best practices Ensure full compliance with safety policies and procedures Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans Provide technical support to customers; identifying and resolving customer pain points, escalating as required Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts Position Details This position will be based in Saint John, NB Targeted accounts are within the Downstream Oil and Gas industries Some overnight travel may be required for training/meetings On-call emergency customer support (approximately 1 weekend/month) may be required What’s Unique About This Role You’ll work in a dynamic, hands-on environment with autonomy and support You’ll help customers meet sustainability goals while protecting their critical assets You’ll gain access to industry-leading training and development programs Minimum Qualifications High school diploma or equivalent, Post secondary diploma or trade school certification is preferred 2 – 3 years of experience in water treatment or an industrial/mechanical environment Position requires a current and valid Driver’s License with no restrictions Position requires travel to the US for training/meetings No immigration sponsorship available for this position Physical Requirements Of Position Lifting up to 50 pounds Exposure to hot, cold, noisy, or dirty environments Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications Post secondary diploma or trade school certification Demonstrated mechanical aptitude Experience in water treatment or specialty chemical industry Familiarity with boilers, cooling towers, and wastewater treatment systems Proficiency with Microsoft Office Suite Annual Or Hourly Compensation Plan Base salary range is $52,800.00 – $83,600.00. This position has a base salary and is eligible for overtime. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here https://jobs.ecolab.com/working-here/ to see our benefits. About Ecolab At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. During pre-screening, we may use an AI tool, supported by human oversight, to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers. Successful candidates will be required to undergo pre-hire background checks as a condition of employment. Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Ce que vous ferez

Provide expert technical service and support for cooling tower cleaning and water disinfection systems across various industrial accounts. Install, calibrate, and maintain chemical feed equipment while building strong customer relationships to improve operational performance.

Exigences

Requires a high school diploma and 2-3 years of experience in water treatment or an industrial/mechanical environment. A valid driver's license and the ability to perform physical labor, including lifting up to 50 pounds, are mandatory.

Compétences indiquées

• Safety Compliance · Souhaitée
• Microsoft Office Suite · Souhaitée
• Technical Support · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Water Treatment
• Cooling Tower Cleaning
• Water Disinfection
• Chemical Feed Equipment Maintenance
• Chemistry Testing
• Technical Support
• Customer Relationship Management
• Mechanical Aptitude
• Process Monitoring
• Safety Compliance
• Microsoft Office Suite
• Wastewater Treatment

Domaines d’emploi

• Environmental & Sustainability
• Trades
• Manufacturing
• Engineering
• Customer Service & Support