Coordinator

Résumé du poste

The Coordinator is responsible for optimizing processes and monitoring team activities to ensure effective execution. They assign and coordinate requests from internal and external partners based on team capacity and responsibilities.

Détails du poste

A career as a Coordinator at National Bank, your ability to work in synergy with your colleagues and partners will be a key asset. In this role, you’ll optimize processes to help your colleagues, while supporting them in various team activities. Your job: Ensure activities are carried out effectively, and monitor and control the team’s activities. Assign and coordinate requests from internal and external partners, based on the responsibilities of team members and their capacity. Help improve processes and related issues. Work with coordinators on other teams and various partners. Your team: You’ll be part of a dynamic team that stands out for its exceptional level of collaboration in a setting that allows you to excel. You’ll have the opportunity to learn and develop on a team that values client satisfaction, performance and innovation. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you. Prerequisites: A three-year college diploma or academic equivalent in a related field and three years of relevant experience Customer service experience Coordination experience Experience in banking, an asset Experience in process improvement Knowledge of the Microsoft Office suite Languages: English Required skills: Artificial Intelligence, Cybersecurity, Diversity & Inclusion, Empathy, Initiative, Learning Agility, Resiliency, Teamwork Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Group insurance * Generous pension plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Making a bold move in a people-first environment We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

Ce que vous ferez

The Coordinator is responsible for optimizing processes and monitoring team activities to ensure effective execution. They assign and coordinate requests from internal and external partners based on team capacity and responsibilities.

Exigences

Candidates require a three-year college diploma or equivalent and three years of relevant experience in coordination and customer service. Proficiency in Microsoft Office is required, and experience in banking or process improvement is considered an asset.

Avantages

• Health and wellness program • Group insurance • Generous pension plan • Employee and Family Assistance Program • Preferential banking services • Opportunities to get involved in community initiatives • Telemedicine service • Virtual sleep clinic

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Microsoft Office · Souhaitée
• Process Improvement · Souhaitée
• coordination · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Artificial Intelligence
• Cybersecurity
• Diversity & Inclusion
• Empathy
• Initiative
• Learning Agility
• Resiliency
• Teamwork
• Customer Service
• Coordination
• Process Improvement
• Microsoft Office

Domaines d’emploi

• Finance & Accounting
• Administrative
• Management & Leadership
• Customer Service & Support