Sales Team Manager - Calgary

Résumé du poste

The Sales Team Manager is responsible for leading and coaching a team of Sales Advisors to achieve high performance and meet company objectives. They will manage daily operations, including performance tracking, reporting, and fostering a customer-centric team environment.

Détails du poste

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations. We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and high-achieving environment. The ideal candidate will elevate team performance and ensure excellence at every turn. Duties & Responsibility As the Sales Team Manager your primary responsibilities will include: Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere within the team. Conducting impactful one-on-one sessions with Sales Advisors, offering personalized coaching and development plans to enhance their performance. Inspiring and engaging the team through effective team meetings, Buzz sessions, and incentives to consistently achieve outstanding results. Managing the completion and timely updating of weekly and monthly trackers, dashboards, and performance reports, taking full accountability for team results. Staying up to date with insurance products, processes, industry best practices, and competitor activity. Upholding a positive, supportive, and engaging leadership style when communicating changes, updates, or launching new initiatives. Making a substantial contribution to the team's success and the company's overall objectives. Embodying the core values of the company: Customer Focused, Results Driven, and Team Spirited. Qualifications Proven expertise in inside sales or contact center environments. Extensive management experience within the insurance industry. Results-driven professional known for integrity and genuine customer empathy. Natural leadership abilities to inspire and guide a team of high-achieving sales professionals. Background in hands-on sales coaching and skill development. Outstanding communication skills, with the ability to make an immediate positive impact in conversations. Ambitious mindset focused on continuous improvement and innovative thinking. Open-minded and adaptable to new approaches, challenging traditional industry norms. Willingness to commit to a 37.5-hour workweek, potentially including weekends (Monday to Saturday) as needed. Preferred active Life License and LLQP qualification. Bilingual proficiency in French and English, a significant asset Attributes Exemplary customer-centric approach. Exceptional leadership and coaching capabilities. Strong organizational and analytical skills. Proficiency in performance tracking and reporting. Adaptive to change and proactive in driving initiatives. Devoted to upholding company values. Additional Information If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you! Base Salary Range: $80,000-$85,000 This posting is intended to fill an existing vacancy, with a headcount requirement of 1 position. Accessibility for Job Applicants: We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation. Equal Opportunity Employer: Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture. We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.

Ce que vous ferez

The Sales Team Manager is responsible for leading and coaching a team of Sales Advisors to achieve high performance and meet company objectives. They will manage daily operations, including performance tracking, reporting, and fostering a customer-centric team environment.

Exigences

Candidates must have extensive management experience within the insurance industry and proven expertise in inside sales or contact center environments. A Life License and LLQP qualification are preferred, along with strong leadership and communication skills.

Compétences indiquées

• collaborative · Souhaitée
• Analytical · Souhaitée
• Leadership · Souhaitée
• management · Souhaitée
• Vente · Souhaitée
• Process · Souhaitée
• Communication · Souhaitée
• Reporting · Souhaitée
• Coaching · Souhaitée
• Tracking · Souhaitée
• positive · Souhaitée
• Customer · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales Management
• Team Leadership
• Coaching
• Performance Management
• Insurance Industry Knowledge
• Inside Sales
• Contact Center Management
• Communication Skills
• Analytical Skills
• Reporting
• Customer Empathy
• Strategic Planning
• Performance Tracking
• Mentoring
• Sales Strategy
• Empathy
• Customer Centricity
• Energetic
• Insurance Industry
• Performance Reporting
• Accountability
• Open Mindset
• Bilingual (French/English)
• Life Insurance Products
• Artificial Intelligence
• Multilingualism
• Dashboard
• Management
• Customer Service
• Communication
• Continuous Improvement Process
• Sales
• Financial Services
• Leadership
• Innovation
• Operations
• Team Performance Management
• Competitive Analysis

Domaines d’emploi

• Sales
• Management & Leadership
• Finance & Accounting
• Customer Service & Support
• Sales Team Manager
• Sales Manager (General)
• Sales and Marketing Managers
• Sales Managers